Search Close Search
Search Close Search
Page Menu

Diabetes Education and Self-Management Support at the UMass Memorial Diabetes Center of Excellence

diabetes-education-ada-recognition.pngDiabetes Education Topics Include:

  • Healthy nutrition
  • Insulin pumps & continuous glucose monitors (CGM)
  • Diabetes medication
  • Preventing acute & chronic complications
  • Physical activity  

Benefits a Certified Diabetes Care and Education Specialist (CDCES)

Diabetes education has been shown to lower A1C and blood glucose similar to medication but without side effects. As “life happens” and circumstances change, a CDCES is available to help create a plan to successfully self-manage your diabetes. They’ll assist with situational problem solving and offer emotional support.

Insurance Coverage for Diabetes Education

Most insurance plans, including Medicare and Medicaid, cover up to 10 hours of diabetes education the first year of diagnosis. Medicare also pays for two hours of annual follow-up visits. Commercial insurance offers similar benefits. Ask your insurance company about your specific coverage.

Getting Started

Anyone newly diagnosed with diabetes or who has never received diabetes education should take advantage of our Diabetes 101 workshop. For best results, combine group workshops and individual sessions with a CDCES, RD, and/or nutritionist. Your primary care physician and/or diabetes care team can provide a referral or more information. The initial assessment will determine which areas to focus on when developing your individual diabetes self-management success plan.

The American Diabetes Association (ADA) and Association of Diabetes Care & Education Specialists (ADCES) recommend at least 10 hours of diabetes education. More than half of people diagnosed with diabetes have not taken advantage of diabetes education.

An initial assessment by a CDCES will concentrate on seven self-care behaviors essential for improved health. Healthy eatingphysical activityglucose monitoring, medication, problem-solving/healthy coping & reducing risk of complications. A personalized plan will provide resources & tools to self-manage diabetes based you lifestyle.


Many people think they'll have a “one & done” appointment with a CDCES but it's an ongoing relationship. As “life happens” and circumstances change, your CDCES is available to help you create a plan for situational problem solving.

Mapping Your Plan to Better Blood Glucose Control 

Diabetes education workshops provide information, motivation and support.  Our Conversation Maps® cover the important aspects of daily life with diabetes.

Contact us for details or to get started 

Ask your care team for a referral. For more information: or (508) 334-3206

“A goal without a plan is just a wish”.