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Information for UMass Memorial Diabetes Center of Excellence Patients

COVID-19 poses additional concerns to people living with diabetes and requires extra planning. Uncontrolled blood glucose may increase the risk of developing severe illness from coronavirus. 

We recommend refilling prescriptions and always having enough insulin on hand for at least two weeks, in the event of illness and/or quarantine. Also, be prepared with ample household items and groceries.

The UMass Memorial Diabetes Center of Excellence clinic has remained open during the pandemic for emergency visits only. Otherwise, telehealth services and virtual visits allow you to connect with your care team from the convenience of your home via a secure platform using a computer or mobile device.

Your Safety is Our Priority

Don’t delay care! Not being seen could cause an increase in symptoms or further deteriorate your health. Strict safety measures are in place for our patients and caregivers.

New Safety Protocols

If you have a diabetes emergency that requires an in-person visit,
call us at (508) 334-3206

UMass Memorial has a Coronavirus Task Force staying current with U.S. Centers for Disease Control and Prevention updates, working closely with the Worcester Department of Public Health and other health officials, and taking all readiness and safety measures. 

If you’re experiencing shortness of breath, cough or fever, have traveled to infected regions, or have had known or suspected contact with the virus - call your primary care physician. If you’re not well and have a previously scheduled doctor’s appointment - call first rather than showing up where you might expose other people.

Coronavirus and Diabetes

The American Diabetes Association and Centers for Disease Control and Prevention remind us that people living with diabetes are more likely to experience severe symptoms and complications when infected with a virus. This does NOT mean a greater chance of contracting the virus. Learn More

Explaining COVID-19 to Children

Our Child Life specialists at UMass Memorial Children’s Medical Center offer helpful guidance about speaking to children about coronavirus and COVID-19. Mission Possible: COVID-19 Unwrapped for Kids

Diabetes Sick Day Guidelines

When you’re sick, even with a simple cold, blood glucose may rise. It's always important to follow these diabetes sick day guidelines.  

Emergency Preparedness Kits

Putting together a diabetes emergency kit and having a plan in place will help people living with diabetes effectively manage blood sugar during any emergency situation or unexpected natural disaster.

Local COVID-19 Information from

The Massachusetts Department of Public Health provides updated information and resources.