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NAME(S): Kathy Green   Area: University - Radiology Admin

What is the problem/waste? No way to identify what shifts techs are working when looking at a tech productivity chart

Idea: add shift to the chart

Date the idea was implemented: 8/14/2018

NAME(S): Megan, Liz and Linda   Area: Hahnemann Diagnostic

What is the problem/waste? Staff was not proficient in checking in patients

Idea: We created a step by step sheet to help assist the staff when checking patients in so that we didn't have any confusion and could provide an efficient check in process to them

Date the idea was implemented: 8/13/2018

NAME: Lisa Tucker & Bossman Owusu  Area: Hahnemann Diagnostic

What is the problem/waste?  Spending to much time rooming clinic patients when we have a box full of patients to image.

Idea: Lisa and Boss worked on a "map" for the hand clinic. This will be given to the patient upon completion of the exam to ensure the patient makes it to the correct room and we can continue with imaging the remaining patients.

Date the idea was implemented 9/5/2018

NAME(S): Marcia Amaral  Area: Hahnemann - Mammography

What is the problem/waste? Patients wanting early hours during the summer

Idea: Marcia adjusted the template to allow for earlier am appts. during the summer months. This proved to be a good change for our patients

Date the idea was implemented: 9/1/2018

NAME(S): Maria Forson   Area: University Mammography

What is the problem/waste? Needed a visual communication board for all to see and add to.

Idea: Ordered 4 wipe boards for the mammo sites, placed in a centralized area so that all staff can add to it. IE: room down, need to order pens, etc...

Date the idea was implemented: 9/28/2018

NAME(S): Kevin Reynolds   AREA: University - Radiology Admin

What is the problem/waste?  UMass QPS are not aware of great work going on to prevent medical errors in Radiology

Idea: Present at the October Coalition meeting with Ellen

Date the idea was implemented: 9/1/2018

NAME(S): Jason Wilder  AREA: University Clerical - Scheduling

What is the problem/waste?  X-Ray Order transcription and scheduling very time consuming for multiple x-ray orders.

Idea: Created job aid to show how to schedule/scan multiple orders at once and also how to utilize the same HAR for all orders to only require one registration.

Date the idea was implemented: 9/1/2018

NAME(S):     AREA: Memorial - Ultrasound

What is the problem/waste?  No storage for patient belongings

Idea: Shelving was installed inside bathrooms for patient personal supplies.

Date the idea was implemented: 9/1/2018

NAME(S):     AREA: Memorial - Ultrasound

What is the problem/waste?  Outdated protocols for US

Idea: The ultrasound protocol book was revised by Radiologists and Leads throughout all sites.

Date the idea was implemented: 9/1/2018

NAME(S): Jason Wilder  AREA: University Clerical - Scheduling

What is the problem/waste?  Schedulers become uncomfortable after sitting/typing for long periods

Idea: Install a desktop that can raise and lower to allow periods of standing during the work day.

Date the idea was implemented: 9/7/2018

NAME(S):     AREA: Memorial Diagnostic

What is the problem/waste? Unable to see coming out of service elevator by ER2

Idea: Mirror placed to prevent collisions with people and portable machine

Date the idea was implemented: 2/2/2018