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Idea Board

 

NAME(S): Deb Wester   Area: Hahnemann - Diagnostic

What is the problem/waste? Not sure when WET READS where alpha paged to radiologist

Idea: Had everyone create a WET READ group contact with the names of the people who monitor  the wet reads so that we all know when it was done. all that needs to be done is to click the CC tab and then select WET READ :)

Date the idea was implemented: 4/23/2018

NAME(S): Liz Tollkuci   Area: Hahnemann - Diagnostic

What is the problem/waste? Not being able to help patients locate HFH doctors because we didn't know their names.

Idea: Liz called and asked for a list of all the current doctors and residents so that we can assist patients in finding a doctor they are looking for.

Date the idea was implemented: 4/23/2018

NAME: Kara Wormell  Area: Memorial - Clerical

What is the problem/waste?  Clerical staff wearing badges and names cannot be seen clearly by patients

Idea: Purchasing magnetic name tags with the names on them

Date the idea was implemented 4/1/2018

NAME(S): Kara Wormell  Area: Memorial - Clerical

What is the problem/waste? Many patients stopping to ask directions to other hospitals

Idea: create directions to hand out

Date the idea was implemented: 4/1/2018

NAME(S): Lisa Levins and Jason Wilder Area: University - Clerical/Scheduling

What is the problem/waste? CT / Ultrasound Patients No-Showing Appointments

Idea: Instead of waiting 3 days for callpointe to begin reaching out to no-show patients, our urgent schedulers are now calling patients the following day they no-show to reschedule.

Date the idea was implemented: 4/17/2018

NAME(S): Diane K.   AREA: University - CT

What is the problem/waste?  CT techs unaware of progress with ED CT TAT

Idea: Display metrics in the work area

Date the idea was implemented: 4/30/2018

NAME(S): Steve Baccei  AREA: Radiology Admin

What is the problem/waste?  No knowledge of Radiology Dashbard

Idea: Present at CME Quality Meeting

Date the idea was implemented: 4/30/2018