Professional Development Courses
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Upcoming Course:
Essential Skills of Communication
Date, Time & Location: TBA
A 4-hour interactive training experience that provides participants with the tools to connect with everyone in the workplace by better understanding how to develop clear and concise messages. Essential Skills of Communication enables participants to develop effective communication skills, improve performance, and increase productivity by using clear, well-organized messages aimed at the needs and interests of the listener. Relationships are critical to the success of an organization and a strong relationship begins with effective communication.
This training workshop will support your ability to:
- See that communication is a two-way process
- Construct clear, concise messages in the interest of the receiver
- Manage nonverbal communication to reinforce the intent of the message
- Listen actively to improve communication
- How to select the most effective channel of communication