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Contacting the Immigration Services Office (ISO)

Immigration Services is your resource for immigration matters and the University's liaison with U.S. federal agencies that are concerned with issues related to international students and employees who are working or studying here.  We provide support and advising services to UMMS' international student and scholar community, as well as to the academic and research departments who host them.

Office Locations

South Street (Shrewsbury) Campus
333 South Street, HR 2nd Floor
Shrewsbury, MA 01545
Main Phone Number: (508) 856-5260 [select option 3]
Fax Number: (508) 856-5922

Medical School - Worcester Campus
S2-100A - 2nd floor of the Medical School Building above the bookstore across from the elevators

Appointment Availability

Due to COVID-19, until further notice, the Immigration Services Office is suspending in-person advising. Advising appointments will be offered via Zoom or Microsoft Teams. Please contact your department's designated immigration team member to schedule a meeting.

General Email: *

*Use general e-mail if you are unsure of which ISO team member is assigned to your department. Otherwise, use our Immigration Services Team Assignments to UMMS Departments linked below to see a list of UMMS departments supported by each ISO team member.

Immigration Services Team Assignments to UMMS Departments

Vanessa Paulman, Director, Immigration Services
Kate Carroll, Immigration Systems and Compliance Manager
Melissa Scher, Immigration Services Manager
Veda Genkos, Immigration Specialist II
Danielle Tillilie, Immigration Specialist II