Helpful Information for Former Employees
For employment verification: UMass Chan partners with The Work Number, the nation's leading employment verification service. The Work Number will verify the dates employment and title(s) for former employees. Download The Work Number flyer here for instructions. If you have difficulties accessing The Work Number or have questions, email the HR Data Group or call 508-856-5260, press #4.
To change your address, phone, or other personal information: email the HR Data Group or call 508-856-5260, press #5.
Retirement information:
- Massachusetts State Employee Retirement System (pension) - call the State Board of Retirement at 800-392-6014 (in Massachusetts) or 617-367-7770 (outside Massachusetts) for a statement of their contributions and vesting date.
- Optional Retirement Program (ORP) - contact your ORP provider
- Fidelity Investments - 800-343-0860 - www.fidelity.com
- TIAA - 800-842-2776 - www.tiaff-cref.org
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Plan Administrator
Massachusetts Dept. of Higher Education
Email: orp@bhe.mass.edu
Phone: 617-994-6903
Address: ORP Plan Administrator
MA Dept of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108
- For additional help, email the Benefits team or call 508-856-5260, press #1.
Tuition benefits, COBRA, and other benefits questions: email the Benefits team or call 508-856-5260, press #1.
Tax (including W-2 needs) and payroll related information: email the Payroll team or call 508-856-5260, press #4.
If you leave UMass before the electronic W-2 is available, you will receive a paper copy via the U.S. Postal Service. If your mailing address changes after you leave UMass Chan email the HR Data Group to change your address on file to ensure you receive your final W-2.
To request your personnel file or for Employee and Labor Relations information: email the Employee Relations team or call 508-856-5260, press #6.
For all other inquiries: email the general HR email box or call 508-856-5260, press #0.