Below are the most commonly asked about HR topics and who to contact for answers. Please click the audience menu "+" icon for information.
| General Topic | Contact |
| Available jobs | Search Open Job Opportunities |
| Sign up for job alerts | Job Alerts from UMass Chan Talent Community |
| General Topic | Contact |
| Available jobs | Search Open Faculty Job Opportunities |
| General Topic | Contact |
| Residency and Fellowships application process | Application Process |
For a more detailed list of topics, access the New Hire website or HR FAQs (FAQs require intranet access).
| General Topic | Contact |
| Benefits enrollment |
HR Benefits Department Phone: 508-856-5260, Option 1, Option 1 Email: benefits.umms@umassmed.edu Benefits Website: Staff Benefits Website (requires intranet access) |
| Email access |
IT Department Phone: 508-856-8643 |
| Network ID and System Access |
IT Department Phone: 508-856-8643 |
| Orientation questions |
HR Service Center (New Hire Assistance) Phone: 508-856-5260, Option 1, Option 4 |
| Foreign National questions and I9 guidance |
Immigration Services Phone: 508-856-5260, Option 3 Email: immigrationservices@umassmed.edu Website: Immigration Services Contact Information or Immigration Services website and "Walk-in Hours" |
| Onboarding Tasks |
HR Service Center (New Hire Assistance) Phone: 508-856-5260, Option 1, Option 4 Email: onboarding@umassmed.edu |
| Parking and transportation |
Parking Office Phone: 508-856-3630 Email: parking@umassmed.edu Parking website: Visit Parking website (Intranet site) New Hire website: Visit our New Hire website (Parking section) |
| Time Reporting and Pay Advice (pay stubs) |
HR Direct Platform |
For more New Faculty information, access the New Faculty website.
| General Topic | Contact |
| Benefits enrollment |
HR Benefits Department Phone: 508-856-5260, Option 1, Option 1 Email: benefits.umms@umassmed.edu Benefits Staff website: Benefits Staff website (requires intranet access) Benefits Faculty website: *Please go to HR intranet site (click here) and see the Faculty and Executive Benefits top horizontal navigation menu tab to access Benefits Faculty site. *Access provided to elgible faculty only. |
| Email access |
IT Department Phone: 508-856-8643 |
| Network ID and System Access |
IT Department Phone: 508-856-8643 |
| Institutional Orientation questions (New Faculty Orientation) |
Office of Faculty Affairs Phone: 508-856-3244 Email: FacultyAffairs@umassmed.edu Website: New Faculty Orientation |
| Foreign National questions and I9 guidance |
Immigration Services Phone: 508-856-5260, Option 3 Email: immigrationservices@umassmed.edu Website: Immigration Services Contact Information or Immigration Services website and "Walk-in Hours" |
| Onboarding Tasks in the New Hire portal |
HR Service Center (New Hire Assistance) Phone: 508-856-5260, Option 1, Option 4 Email: onboarding@umassmed.edu |
| Parking and transportation |
Parking Office Phone: 508-856-3630 Email: parking@umassmed.edu Parking website: Visit Parking website (Intranet site) New Hire website: Visit our New Hire website (Parking section) |
| Time Reporting and Pay Advice (pay stubs) |
HR Direct Platform |
For a more information, access the New Hire website or Office of Graduate Medical Education website.
| General Topic | Contact |
| Benefits enrollment |
HR Benefits Department Phone: 508-856-5260, Option 1, Option 1 Email: benefits.umms@umassmed.edu Benefits Website: Benefits Website (requires intranet access) Resident/Fellow Benefits Summary Website: Benefits Summary for Resident/ |
| Email access |
IT Department Phone: 508-856-8643 |
| Network ID and System Access |
IT Department Phone: 508-856-8643 |
| Orientation questions |
Office of Graduate Medical Education Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education - GME Staff Information |
| Foreign National questions and I9 guidance |
Immigration Services Phone: 508-856-5260, Option 3 Email: immigrationservices@umassmed.edu Website: Immigration Services Contact Information or Immigration Services website and "Walk-in Hours" |
| Onboarding Tasks |
HR Service Center (New Hire Assistance) Phone: 508-856-5260, Option 1, Option 4 Email: onboarding@umassmed.edu |
| Parking and transportation |
Parking Office Phone: 508-856-3630 Email: parking@umassmed.edu Parking website: Visit Parking website (Intranet site) New Hire website: Visit our New Hire website (Parking section) |
| Time Reporting and Pay Advice (pay stubs) |
HR Direct Platform |
For a more detailed list of topics, access the HR FAQs (FAQs require intranet access).
| General Topic | Contact |
| Benefits |
HR Benefits Department Phone: 508-856-5260, Option 1, Option 1 Email: benefits.umms@umassmed.edu Staff Benefits Website: Staff Benefits Website (requires intranet access) |
| Compliance with laws governing employment |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 Email: EmployeeRelations@umassmed.edu or LaborRelations@umassmed.edu |
| Email access issue |
IT Department Phone: 508-856-8643 |
| Employee Assistance Program & Wellness Programs |
Office of Well-Being Phone: 508-856-1327 (EAP) or 508-856-1555 (Wellness) Email: EAP@umassmed.edu or OWB@umassmed.edu Office of Well-Being Website: OWB | Wellness | EAP |
| Employee HR Direct Self-Service (Time and Pay Advice Management) |
HR Direct Platform |
| Employment / Income Verification or Public Service Loan Forgiveness form processing |
The Work Number Phone: 800-367-2884 Website: The Work Number |
| Guidance in interpreting collective bargaining agreements |
HR Employee and Labor Relations Team Assignments Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260, Option 6 Email: LaborRelations@umassmed.edu |
| Guidance in interpreting employee policies |
HR Employee and Labor Relations Team Assignments Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 |
| Guidance for Foreign Nationals with adjusting to the U.S. |
Immigration Services Phone: 508-856-5260, Option 3 Email: immigrationservices@umassmed.edu Website: Immigration Services Contact Information or Immigration website and "Walk-in Hours" |
| Leaves of Absence, including FMLA/PFML/PLOA/Workers Compensation |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260, Option 5, Option 1 Email: FMLA.UMMS@umassmed.edu (FMLA/PFML/PLOA); Workerscomp.umms@umassmed.edu (Workers Compensation) Website: Leaves of Absence - Home (sharepoint.com) (requires intranet access) |
| Payroll and Paychecks |
Payroll Office Phone: 508-856-7855 |
| Pay Statement |
HR Direct Platform |
| Performance and other on-the-job issues |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 |
| Remote Work Request systems issue |
IT Department Phone: 508-856-8643 |
| Payroll and Paychecks |
Payroll Office Phone: 508-856-7855 |
| Retrieve Work from Home Agreement |
Human Resources Website: Work from Home Agreement (requires intranet access) |
| Time Entry and Time Off request questions and corrections |
Payroll Office Phone: 508-856-7855 |
| Tax form questions including W-2, M-4 and other state tax forms |
Payroll Office Phone: 508-856-7855 |
For more faculty information, access the Office of Faculty Affairs website.
| General Topic | Contact |
| Benefits |
HR Benefits Department Phone: 508-856-5260, Option 1, Option 1 Email: benefits.umms@umassmed.edu Benefits Staff website: Benefits Staff Website (requires intranet access) Benefits Faculty website: *Please go to HR intranet site (click here) and see the Faculty and Executive Benefits top horizontal navigation menu tab to access Benefits Faculty site. *Access provided to elgible faculty only. |
| Compliance, governance & policies |
Email: FacultyAffairs@umassmed.edu Phone: 508-856-3244 Website: Faculty Affairs - Governance & Policies
Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 Email: EmployeeRelations@umassmed.edu or LaborRelations@umassmed.edu |
| Email access issue |
IT Department Phone: 508-856-8643 |
| Employee Assistance Program & Wellness Programs |
Faculty Wellness Website: Faculty Wellness
Phone: 508-856-1327 (EAP) or 508-856-1555 (Wellness) Email: EAP@umassmed.edu or OWB@umassmed.edu Office of Well-Being Website: OWB | Wellness | EAP |
| Employee HR Direct Self-Service (Time and Pay Advice Management) |
HR Direct Platform |
| Employment / Income Verification or Public Service Loan Foregiveness form processing |
The Work Number Phone: 800-367-2884 Website: The Work Number |
| Guidance in interpreting collective bargaining agreements |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260, Option 6 Email: LaborRelations@umassmed.edu |
| Guidance in interpreting faculty and employee policies |
Email: FacultyAffairs@umassmed.edu Phone: 508-856--3244 Website: Faculty Affairs - Goverance & Policies
Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 |
| Leaves of Absence, including FMLA/PFML/PLOA/Workers Compensation |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260, Option 5, Option 1 Email: FMLA.UMMS@umassmed.edu (FMLA/PFML/PLOA); Workerscomp.umms@umassmed.edu (Workers Compensation) Website: Leaves of Absence - Home (sharepoint.com) (requires intranet access) |
| Payroll and Paychecks |
Payroll Office Phone: 508-856-7855 |
| Pay Statement |
HR Direct Platform |
| Performance and other on-the-job issues |
Phone: 508-856-3244 Email: FacultyAffairs@umassmed.edu Website: Office of Faculty Affairs
Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 |
| Remote Work Request systems issue |
IT Department Phone: 508-856-8643 |
| Payroll and Paychecks |
Payroll Office Phone: 508-856-7855 |
| Retrieve Work from Home Agreement |
Human Resources Website: Work from Home Agreement (requires intranet access) |
| Time Entry and Time Off request questions and corrections |
Payroll Office Phone: 508-856-7855 |
| Tax form questions including W-2, M-4 and other state tax forms |
Payroll Office Phone: 508-856-7855 |
For a more information, access the Office of Graduate Medical Education website.
| General Topic | Contact |
| Benefits |
HR Benefits Department Phone: 508-856-5260, Option 1, Option 1 Email: benefits.umms@umassmed.edu Benefits Website: Staff Benefits Website (requires intranet access) Resident/Fellow Benefits Summary Website: Benefits Summary for Resident/Fellow |
| Compliance, governance & policies |
Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education - Policies
Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 Email: EmployeeRelations@umassmed.edu or LaborRelations@umassmed.edu |
| Email access issue |
IT Department Phone: 508-856-8643 |
| Employee Assistance Program & Wellness Programs |
Resident/Fellow Wellness Website: Well-Being Resident/Fellow
Phone: 508-856-1327 Email: EAP@umassmed.edu or OWB@umassmed.edu Office of Well-Being Wellness Website: OWB | Wellness | EAP |
| Employee HR Direct Self-Service (Time and Pay Advice Management) |
HR Direct Platform |
| Employment / Income Verification or Public Service Loan Forgiveness form processing |
The Work Number Phone: 800-367-2884 Website: The Work Number |
| Guidance in interpreting collective bargaining agreements |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260, Option 6 Email: LaborRelations@umassmed.edu |
| Guidance in interpreting resident, fellow and employment policies |
Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education - Policies
Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 |
| Guidance for Foreign Nationals with adjusting to the U.S. |
Immigration Services Phone: 508-856-5260, Option 3 Email: immigrationservices@umassmed.edu Website: Immigration Services Contact Information or Immigration website and "Walk-in Hours" |
| Leaves of Absence, including FMLA/PFML/PLOA/Workers Compensation |
Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education
Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260, Option 5, Option 1 Email: FMLA.UMMS@umassmed.edu (FMLA/PFML/PLOA); Workerscomp.umms@umassmed.edu (Workers Compensation) Website: Leaves of Absence - Home (sharepoint.com) (requires intranet access) |
| Payroll and Paychecks |
Payroll Office Phone: 508-856-7855 |
| Pay Statement |
HR Direct Platform |
| Performance and other on-the-job issues |
Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education
Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 |
| Remote Work Request systems issue |
IT Department Phone: 508-856-8643 |
| Payroll and Paychecks |
Payroll Office Phone: 508-856-7855 |
| Retrieve Work from Home Agreement |
Human Resources Website: Work from Home Agreement (requires intranet access) |
| Time Entry and Time Off request questions and corrections |
Payroll Office Phone: 508-856-7855 |
| Tax form questions including W-2, M-4 and other state tax forms |
Payroll Office Phone: 508-856-7855 |
For a more detailed list of topics, access the HR FAQs (FAQs require intranet access).
| General Topic | Contact |
| Coaching for development |
Learning & Professional Development / Organizational Development Email: LandD@umassmed.edu Website: HR Learning and Professional Development Program (requires intranet access) or Learning Management System (LMS) (requires account access) |
| Compliance with laws governing employment |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 Email: EmployeeRelations@umassmed.edu or LaborRelations@umassmed.edu |
| Design & deliver learning programs |
Learning & Professional Development / Organizational Development Email: LandD@umassmed.edu Learning Management System: Learning Management System (LMS) (requires account access) Website: HR Learning and Professional Development Program (requires intranet access) or Learning Management System (LMS) (requires account access) |
| Employee Self-Service (Time and Pay Advice Management) |
HR Direct Platform |
| Email access issue |
IT Department Phone: 508-856-8643 |
| Employee leaves of absence, including FMLA/PFML/PLOA/Workers Compensation |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Email: FMLA.UMMS@umassmed.edu (FMLA/PFML/PLOA); Workerscomp.umms@umassmed.edu (Workers Compensation) Website: Leaves of Absence - Home (sharepoint.com) (requires intranet access) |
| Guidance in interpreting collective bargaining agreements |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260, Option 6 Email: LaborRelations@umassmed.edu |
| Guidance in interpreting employee policies |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 |
| Hiring candidates for employment |
Talent Acquisition Email: Talent@umassmed.edu Website: iCIMS Login for Managers (ATS - requires intranet access) |
| iCIMS manager access |
Talent Acquisition Email: Talent@umassmed.edu Website: iCIMS Login for Managers (ATS - requires intranet access) |
| Manager HR Direct Self-Service access |
Worcester Finance Security Email: WorcesterFinanceSecurity@umassmed.edu |
| Merit process |
Compensation Contacts: HR Compensation Team Assignments Phone: 508-856-5260, Option 7 Email: compensation@umassmed.edu |
| Organizational development consulting |
Learning & Professional Development / Organizational Development Email: LandD@umassmed.edu or OD@umassmed.edu Website: HR Learning and Professional Development Program (requires intranet access) or Learning Management System (LMS) (requires account access) |
| Pay administration |
Compensation Contacts: HR Compensation Team Assignments Phone: 508-856-5260, Option 7 |
| Performance and other on-the-job issues |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 |
| Position descriptions |
Compensation Contacts: HR Compensation Team Assignments Phone: 508-856-5260, Option 7 |
| Posting and recruiting for open positions |
Talent Acquisition Email: Talent@umassmed.edu Website: iCIMS Login for Managers (ATS - requires intranet access) |
| Remote Work Request systems issue |
IT Department Phone: 508-856-8643 |
| Sponsoring/hosting a foreign national in your department |
Immigration Services Contacts: Immigration Services Team Assignments (requires intranet access) Phone: 508-856-5260, Option 3 Email: immigrationservices@umassmed.edu Website: Immigration website |
| Tax form questions including W-2, M-4 and other state tax forms |
Payroll Office Phone: 508-856-7855 |
| Time Entry and Time Off request questions and corrections |
Payroll Office Phone: 508-856-7855 |
For more Faculty information, access the Office of Faculty Affairs website.
| General Topic | Contact |
| Professional Development Opportunities and Resources |
Office of Faculty Affairs Email: FacultyAffairs@umassmed.edu Phone: 508-856--3244 Website: Faculty Development |
| Compliance with laws governing employment |
Email: Faculty.Affairs@umassmed.edu Phone: 508-856-3244 Website: Faculty Affairs - Governance & Policies
Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 Email: EmployeeRelations@umassmed.edu or LaborRelations@umassmed.edu |
| Employee Self-Service (Time and Pay Advice Management) |
HR Direct Platform |
| Email access issue |
IT Department Phone: 508-856-8643 |
| Employee leaves of absence, including FMLA/PFML/PLOA/Workers Compensation |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Email: FMLA.UMMS@umassmed.edu (FMLA/PFML/PLOA); Workerscomp.umms@umassmed.edu (Workers Compensation) Website: Leaves of Absence - Home (sharepoint.com) (requires intranet access) |
| Guidance in interpreting collective bargaining agreements |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260, Option 6 Email: LaborRelations@umassmed.edu |
| Guidance in interpreting policies |
Office of Faculty Affairs Email: FacultyAffairs@umassmed.edu Phone: 508-856-3244 |
| Hiring for employment |
Office of Faculty Affairs Email: FacultyAffairs@umassmed.edu Website Job Applicant: Faculty Academic Jobs Online Website Manager Access Faculty Hiring: Manager Access Faculty Academic Jobs Online (requires account access) |
| iCIMS manager access |
Talent Acquisition Email: Talent@umassmed.edu Website: iCIMS Login for Managers (ATS - requires intranet access) |
| Manager HR Direct Self-Service access |
Worcester Finance Security Email: WorcesterFinanceSecurity@umassmed.edu |
| Merit and promotion process |
Email: FacultyAffairs@umassmed.edu Website: Faculty Affairs – Promotion
Contacts: HR Compensation Team Assignments Phone: 508-856-5260, Option 7 |
| Pay administration |
Compensation Contacts: HR Compensation Team Assignments Phone: 508-856-5260, Option 7 |
| Performance and other on-the-job issues |
Email: FacultyAffairs@umassmed.edu Phone: 508-856--3244 Website: Office of Faculty Affairs
Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 |
| Position descriptions |
Compensation Contacts: HR Compensation Team Assignments Phone: 508-856-5260, Option 7 |
| Posting and recruiting for open positions |
Office of Faculty Affairs Email: FacultyAffairs@umassmed.edu Website Job Applicant: Faculty Academic Jobs Online Website Manager Access Faculty Hiring: Manager Access Faculty Academic Jobs Online (requires account access) |
| Remote Work Request systems issue |
IT Department Phone: 508-856-8643 |
| Support for teaching activities |
Office of Faculty Affairs Contacts: Contact Office of Faculty Affairs Website: Facutly Development Learning Management System: Learning Management System (LMS) (requires account access) |
| Tax form questions including W-2, M-4 and other state tax forms |
Payroll Office Phone: 508-856-7855 |
| Time Entry and Time Off request questions and corrections |
Payroll Office Phone: 508-856-7855 |
For a more information, access the Office of Graduate Medical Education website.
| General Topic | Contact |
| Coaching for development |
Office of Graduate Medical Education Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education |
| Compliance with laws governing employment |
Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education - Policies
Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 Email: EmployeeRelations@umassmed.edu or LaborRelations@umassmed.edu |
| Design & deliver learning programs |
Office of Graduate Medical Education Contacts: Contact Office of Graduate Medical Education Website: Office of Graduate Medical Education Learning Management System: Learning Management System (LMS) (requires account access) |
| Employee Self-Service (Time and Pay Advice Management) |
HR Direct Platform |
| Email access issue |
IT Department Phone: 508-856-8643 |
| Employee leaves of absence, including FMLA/PFML/PLOA/Workers Compensation |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Email: FMLA.UMMS@umassmed.edu (FMLA/PFML/PLOA); Workerscomp.umms@umassmed.edu (Workers Compensation) Website: Leaves of Absence - Home (sharepoint.com) (requires intranet access) |
| Guidance in interpreting collective bargaining agreements |
HR Employee and Labor Relations Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260, Option 6 Email: LaborRelations@umassmed.edu |
| Guidance in interpreting policies |
Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education - Policies
Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 |
| Hiring/application process |
Office of Graduate Medical Education Website: Residency and Fellowships Application Process Website Job Applicant: Faculty Academic Jobs Online Website Manager Access Faculty Hiring: Manager Access Faculty Academic Jobs Online (requires account access) |
| iCIMS manager access |
Talent Acquisition Email: Talent@umassmed.edu Website: iCIMS Login for Managers (ATS - requires intranet access) |
| Manager HR Direct Self-Service access |
Worcester Finance Security Email: WorcesterFinanceSecurity@umassmed.edu |
| Pay administration |
Compensation Contacts: HR Compensation Team Assignments Phone: 508-856-5260, Option 7 |
| Performance issues |
Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education
Contacts: HR Employee and Labor Relations Team Assignments (requires intranet access) Phone: 508-856-5260 Option 5, Option 2 |
| Position descriptions |
Compensation Contacts: HR Compensation Team Assignments Phone: 508-856-5260, Option 7 |
| Posting for positions |
Office of Graduate Medical Education Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education Website: Job Applicant: Faculty Academic Jobs Online Website Manager Access Faculty Hiring: Manager Access Faculty Academic Jobs Online (requires account access) |
| Remote Work Request systems issue |
IT Department Phone: 508-856-8643 |
| Tax form questions including W-2, M-4 and other state tax forms |
Payroll Office Phone: 508-856-7855 |
| Time Entry and Time Off request questions and corrections |
Payroll Office Phone: 508-856-7855 |
For a more detailed list of topics, access the HR FAQs (FAQs require intranet access).
| General Topic | Contact |
| Benefits |
HR Benefits Department Phone: 508-856-5260, Option 1, Option 1 Email: benefits.umms@umassmed.edu |
| Email access |
IT Department Phone: 508-856-8643 |
| Employment / Income Verification or Public Service Loan Forgiveness form processing |
The Work Number Phone: 800-367-2884 Website: The Work Number |
| Need copy of pay statement |
Payroll Office Phone: 508-856-7855 |
| Need copy of W-2 |
Payroll Office Phone: 508-856-7855 |
| Retirement questions (rollovers, distributions) |
Phone: 800-392-6014 Website: www.mass.gov/treasury/retirement/
Phone: 617-994-6960 Website: www.mass.edu/forfacstaff/orp
Phone: 508-856-5260, Option 1, Option 1 Email: benefits.umms@umassmed.edu Website: Human Resources - Retirement PDF Communication.pdf - All Documents (sharepoint.com) (requires intranet access) |
For a more faculty information, access the Office of Faculty Affairs website.
| General Topic | Contact |
| Benefits |
HR Benefits Department Phone: 508-856-5260, Option 1, Option 1 Email: benefits.umms@umassmed.edu |
| Email access |
IT Department Phone: 508-856-8643 |
| Employment / Income Verification or Public Service Loan Forgiveness form processing |
The Work Number Phone: 800-367-2884 Website: The Work Number |
| Need copy of pay statement |
Payroll Office Phone: 508-856-7855 |
| Need copy of W-2 |
Payroll Office Phone: 508-856-7855 |
| Retirement questions (rollovers, distributions) |
Phone: 800-392-6014 Website: www.mass.gov/treasury/retirement/
Phone: 617-994-6960 Website: www.mass.edu/forfacstaff/orp
Phone: 508-856-5260, Option 1, Option 1 Email: benefits.umms@umassmed.edu Website: Human Resources - Retirement PDF Communication.pdf - All Documents (sharepoint.com) (requires intranet access) |
For more information, access the Office of Graduate Medical Education (umassmed.edu) website.
| General Topic | Contact |
| Benefits |
HR Benefits Department Phone: 508-856-5260, Option 1, Option 1 Email: benefits.umms@umassmed.edu |
| Email access |
IT Department Phone: 508-856-8643 |
| Employment / Income Verification or Public Service Loan Forgiveness form processing |
The Work Number Phone: 800-367-2884 Website: The Work Number |
| Need copy of pay statement |
Payroll Office Phone: 508-856-7855 |
| Need copy of W-2 |
Payroll Office Phone: 508-856-7855 |
| Retirement questions (rollovers, distributions) |
Phone: 800-392-6014 Website: www.mass.gov/treasury/retirement/
Phone: 617-994-6960 Website: www.mass.edu/forfacstaff/orp
Phone: 508-856-5260, Option 1, Option 1 Email: benefits.umms@umassmed.edu Website: Human Resources - Retirement PDF Communication.pdf - All Documents (sharepoint.com) (requires intranet access) |
For a more detailed list of topics, access the HR Direct Job Aids & Other Resources.
| General Topic | Contact |
| Hire/Termination date adjustment |
Submit Personnel Action Form Email: compensationUMMS@umassmed.edu Forms Website: Access and complete the Personnel Action Form (requires intranet access) |
| Compensation adjustment |
Submit Additional Compensation Form Email: compensationUMMS@umassmed.edu Forms Website: Access and complete the Additional Compensation Form (requires intranet access) |
| Organization structure changes |
Submit Personnel Action Form Email: compensationUMMS@umassmed.edu Forms Website: Access and complete the Personnel Action (requires intranet access) |
| PA form correction request (completed the workflow or in workflow) |
Compensation |
| EPAF (Electronic Personnel Action Form) form, completing |
EPAF Resources Website: EPAF Resources_new (umassmed.edu) |
For a more detailed list of topics, access the HR Direct Job Aids & Other Resources.
| General Topic | Contact |
| Hire/Termination date adjustment |
Submit Personnel Action Form Email: compensationUMMS@umassmed.edu Forms Website: Access and complete the Personnel Action Form (requires intranet access) |
| Compensation adjustment |
Submit Additional Compensation Form Email: compensationUMMS@umassmed.edu Forms Website: Access and complete the Additional Compensation Form (requires intranet access) |
| Organization structure changes |
Submit Personnel Action Form Email: compensationUMMS@umassmed.edu Forms Website: Access and complete the Personnel Action (requires intranet access) |
| PA form correction request (completed the workflow or in workflow) |
Compensation |
| EPAF (Electronic Personnel Action Form) form, completing |
EPAF Resources Website: EPAF Resources_new (umassmed.edu) |
For a more informaton, access the Office of Graduate Medical Education website.
| General Topic | Contact |
| Hire/Termination date adjustment |
Office of Graduate Medical Education Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education - GME Staff Information |
| Compensation adjustment |
Office of Graduate Medical Education Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education - GME Staff Information |
| Organization structure changes |
Office of Graduate Medical Education Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education - GME Staff Information |
| PA form correction request (completed the workflow or in workflow) |
Office of Graduate Medical Education Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education - GME Staff Information |
| EPAF (Electronic Personnel Action Form) form, completing |
Office of Graduate Medical Education Phone: 508-856-2903 Email: ogme@umassmed.edu Website: Office of Graduate Medical Education - GME Staff Information |
| General Topic | Contact | |
|
Dual Employed Physician questions about: |
UMass Memorial Health HR Contact Information |
|
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General HR Questions 508-334-5100 Benefits Contact Center 508-334-8511 | Email Employee Health 508-793-6400 | Email Compensation 508-793-5681 | Email HRConnect Hotline 508-793-5675 | Email Website: UMass Memorial Health Intranet (The Hub) (requires intranet access) |
HR Employment Verification 508-793-5634 Leave of Absence Office 508-793-5628 | Email Labor and Employee Relations 508-334-6564 | Email Retirement Planning Pension Service Center 855-286-6992 Organization and People Development 508-793-5606 | Email |
| Pay Statement |
HR Direct Platform (UMass Chan Pay Statement) |
|
| Payroll and paychecks |
UMass Chan Payroll Office Phone: 508-856-7855 Email: PayrollUMassChan@umassmed.edu
UMass Memorial Health Phone: 508-793-5681 Email: hrcomp@umassmemorial.org Website: UMass Memorial Intranet (requires intranet access) |
|
| Tax form questions including W-2, M-4 and other state tax forms |
UMass Chan Payroll Office Phone: 508-856-7855 Email: PayrollUMassChan@umassmed.edu Website: UMass Chan Medical - HR Direct Access Platform
UMass Memorial Health Phone: 508-793-5681 Email: hrcomp@umassmemorial.org Website: UMass Memorial Intranet (requires intranet access) |
