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Technical Assistance and Consultation Program

This iSPARC program is responsible for providing basic and intensive technical assistance (TA) services to the Massachusetts Department of Mental Health (DMH) and its contracted providers.

See our resources and technical assistance request form below.

ACCS Foundational Training Curriculum

thumbnail of training book

The ACCS Foundational Training Curriculum provides standardized, foundational training for onboarding and orienting all new staff hired to work with the Massachusetts Department of Mental Health’s (DMH) persons served by Adult Clinical Community Services (ACCS). There are ten topical modules and an introduction in this training:

            1. Integrated Treatment Teams
            2. Person-Centered Care
            3. Recovery Oriented Approach
            4. Coordination with Systems of Care
            5. Importance of Evidence-based Practices
            6. Trauma-Informed Care
            7. Risk Management
            8. Basics of Motivational Interviewing
            9. Suicide Prevention
            10. Substance Use 101

The trainings are designed to supplement the agency's existing training protocols and to ensure all agencies are covering the same 10 areas with new and existing staff. The modules can be downloaded and customized by an agency trainer(s). Each module includes an editable version:

  • Detailed facilitator’s guide for the agency trainer explaining how to deliver the content
  • Handouts if applicable
  • Powerpoint slides
  • Pre-post knowledge questions to be completed by participants

Download the module's individual components 

Guide for Interviewing, Selecting and Hiring ACCS Clinicians

thumb of guide cover - blue with text onlyThis guide describes a process for interviewing and hiring Adult Community Clinical Services (ACCS) clinical staff using best practices. Contact us below by completing our TA form for technical assistance on how to use this packet.

Download the complete guide

Click below to download the individual form templates below:
Phone Screening form
Part 1 In-person Interview form
Part 2 In-person Strong Candidate Interview form
Interview Summary Scoring form

Massachusetts DMH Research Center of Excellence TA Request Form

We are here to help the MA DMH workforce with any technical assistance (TA) needs they may have by providing information based on research. iSPARC can provide expertise and information on a wide range of mental health-related topics. We provide Basic TA (e.g., tip sheets, brief phone consultation, etc.) at no cost and can provide more intensive TA (e.g., policy development, training, etc.) which requires approval of your area director or deputy commissioner, or for a fee.

Please note that we do not provide clinical consultation, behavioral services, or referrals. You can contact resources such as NAMI Mass COMPASS at 617-704-NAMI (4264) or by email at, or by contacting the William James College INTERFACE Helpline at 617-332-3666, ext. 1411 or 888-244-6843 (website: for resource information and/or provider referrals from a mental health professional.

Please select the type of information you are requesting. We will respond within 3 business days.