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External Training (Online and Classroom)

Learning with BrainStorm is different because nobody thinks about learning like they do. Their content expertise and personalized learning platform drive real change by giving users the right tools at the right time. Learning resources include:

  • An on-demand library of learning content
  • Searchable and sharable videos
  • Topics focusing on specific applications and soft skills
  • PDF guides to support different learning styles
  • Assessments to reinforce and test learning
  • Ability to upload custom, proprietary content

Log On to QuickHelp using your Umassmed Email Address and normal Umassmed Password to begin your learning path!

Whalley Computer Associates offers online, and instructor-led training. These options allow you to take classes at a training center, in your office or from any computer with web access.

Contact:  Keith L. Martin (Training Director) 
Tel: 413-569-4214

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Global Knowledge Worldwide IT & Business Training deliver via training centers (Boston Location Training Schedule), private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning services.

Global Knowledge Boston Training Sessions
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New Horizons Computer Learning Centers is one of the leaders of the IT training industry. New Horizons meets the needs of over 2.4 million students annually by supplying businesses and individuals with a wide selection of technical certification programs and desktop application training courses. 

Contact: Dan Johnson 
Tel:  781-487-3244

Provide a Purchase Order Number when registering. Your department will be billed directly by New Horizons.

Search Available Training
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Microsoft offers many online tutorials to help you with Office applications. You can visit, or click on any of the links below to access the sites that offer these free tutorials.

Microsoft Office 

Mac Office 2011

iPad Office 2011

Other Available Training:

Adobe Connect