PBCE Contact Information

Ellen LW Kittler, PhD
Ellen.Kittler@umassmed.edu

Maria L Zapp, PhD
Maria.Zapp@umassmed.edu

Daniella Wilmot
Daniella.Wilmot@umassmed.edu

The best way to contact us is by email to the central mailbox, which is always monitored by the staff on duty.
To Join the E-List or contact the PacBio Core via email:
DeepSequencingCoreLabs@umassmed.edu

The PacBio Core Enterprise is located in a secure facility and does not offer tours. If you need to ship or drop samples off directly at the building, our address is Rose-Gordon Bldg. Rm. 141, 222 Maple Ave, Shrewsbury, MA, 01545.
Please inform us ahead of time if you are leaving samples at the building's drop-off location. If you are shipping, please send samples on dry ice (for RNA) or ice packs/wet ice. Try to avoid Friday deliveries in case of carrier delays. See our Shipping and Handling Guidelines on the Resources page for more specific information.

**The old drop-off location has been closed to follow Covid-19 safety protocols. Notify us before sample drop-off and Core Lab staff will attempt to meet you in the parking lot for sample transfer. If this is not possible, we will send you instructions on how to access the new dropoff location. Please follow all instructions posted at the site and do not enter further into the building. This protocol will remain in place until further notice.

Inclement Weather Policy

In case of extreme and/or inconvenient weather or campus closures, the machines will still be running but we may not be here for sample login or pickup. Please email us to arrange for sample drop-off or oligo pickup if the weather is questionable. The DSCL, MBCL, & PBCE are closed when UMass Chan is closed or on "inclement weather alert".