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International Support Services

International Support Services (ISS) is a function within the UMass Chan Office of Management tasked with supporting the legal and risk management aspects of outbound international travel and non-US educational, research and humanitarian activities. Key areas of support provided by ISS include:

International Travel & Risk

  • Project and destination risk review
  • Health, safety and security advice
  • Visa and compliance guidance
  • Travel insurance and foreign malpractice coverage 
  • Emergency support while abroad

International Agreements Flag Tree
International Agreements

  • Guidance in drafting international contracts
  • Support in preparing international partnership agreements (MOUs, Affiliation Agreements)
  • Documentation for international educational and service experiences or projects

Project Planning
Project Planning

  • Guidance for project planning and administration
  • Budgeting for a Foreign Project
  • Support in preparing project safety & security plans