Eye Center WINS First Place in Eye Care in Best of Central Mass 2022

The UMass Memorial Eye Center was recently voted the best place to receive eye care in Central Massachusetts.

The “Best of Central Massachusetts” awards, sponsored by the Worcester Telegram and Gazette polled readers on which area businesses and services meet their needs best.   2022 was the first year that the UMass Memorial Eye Center was nominated and awarded this affirming accolade.

Leaders within the Eye Center attribute this win to the hard work of its employees, the quality care provided and the fact that in 2021-2022 it leveraged monthly patient experience huddles to review input from Press Ganey patient surveys.  “Any area that caused them dissatisfaction was discussed so that we could better meet their needs, become more efficient or communicate with them better,” said Katherine Ribeiro, Eye Center Administrator.

The Eye Center team is grateful for the patients who entrust UMass Memorial with their care.

“It is undeniable, that our patients took notice and that we surpassed all other eye clinics in our area for delivering the best patient care to them,” said Shlomit Schaal, MD, PhD, MHCM, Chair of Ophthalmology and Visual Sciences at UMass Memorial Health and UMass Chan Medical School, and President, UMass Memorial Medical Group. “I am so proud of every single member of our team who made this happen.”

The Eye Center is in very good company with several other top-notch clinics at UMass Memorial Health who also won first place in their areas of expertise: Cardiology, Plastic Surgery, Dermatology, Emergency Room, Maternity and Childbirth, Women’s Health, and UMass Memorial Medical Center as Best Hospital in Central Mass.

Congratulations to all the winners!