Harvard scholars for a Masters Degree in Health Care Management (MHCM) Visit UMass

Ten scholars of the 2020 Cohort of Harvard’s prestigious Masters Program in Healthcare Management visited UMass Memorial Healthcare system to learn about Lean visual management system. 

Led by Lori Pelletier and her CITC team, the group visited level 1 visual management system at Dr. Dickson’s boardroom, Level 2 visual management system at the Endosurgery Conference Room, and Level 3 visual management systems at several departmental locations, including UMass Memorial Eye Center.