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Pediatric Emergency Department

Recently renovated, our state-of-the-art Duddie Massad Emergency and Trauma Center is the only location in New England to hold the distinction of providing Level I trauma care for both children and adults.  Furthermore, the Pediatric Emergency Department (The Dr. Arthur and Martha Pappas Pediatric Care Pavilion) is the principal emergency service for children in Central Massachusetts.


Special features of the facility include:

  • Thirteen private rooms where infants, children and teens can be treated in a warm, caring environment as well as a dedicated pediatric waiting area
  • A LifeFlight air ambulance (the busiest single air ambulance service in the country), plus an updated helipad
  • Trauma rooms configured in a pod arrangement, allowing staff to move quickly from patient to patient in a multiple trauma incident
  • Two dedicated radiology rooms with digital imaging for instant results and prompt diagnosis
  • Advanced imaging capabilities, including a dedicated 40-slice CT scanner providing the highest quality imaging as well as two magnetic resonance imaging units 
  • Three dedicated rooms to provide mental health care to children and teens, plus two transition rooms for treating patients with both medical and mental health conditions
  • Child-friendly staff such as Child Life specialists to explain tests and procedures in a way that children understand
  • A pediatric “fast-track” care area, for prompt treatment of children with non-emergent conditions