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Ready to Help

Is your office too hot or too cold?  Do you need service on laboratory equipment?  Having trouble with doors or locks? Is there a water leak or a strange odor in the corridor? Our team is on call 24-7 to handle routine maintenance or emergency repairs.



Request Maintenance

University Campus in Worcester
All requests for building services on the main University Campus in Worcester can be made at any time by calling the Operations Console at Ext. 6-3292. If you are calling from a mobile or off campus phone dial 508-856-3292.You may also submit a request by email to FacMGTWorkRequest@umassmed.edu.

Biotech Buildings 1 to 5 off Plantation Street in Worcester
For services or repairs at any of the Biotech buildings that are part of the UMass Medicine Science Park, please call 508-856-4444 during regular business hours or 508-856-4750 after hours. You may also email your request to BioTechWorkReq@umassmed.edu

Shrewsbury Facilities or the Brudnick Neuropsychiatric Research Institute, CCNI
For services or repairs at these locations please call 508-856-4444 during regular business hours or 508-856-4750 after hours. You may also email a request to Southstreet.Security@umassmed.edu

Emergencies

For emergencies requiring police, fire or medical response always call 911. Please remeber some campus phones require dialing a “9” first, then 911