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Welcome to Room Reservations!

Room Reservations is a self-service system that requires a umassmed.edu or umassmemorial.org email to use.

In self-service, users can see what rooms are available and place a “hold” on a room pending APPROVAL by Room Reservations. Please book a room with the  appropriate technology needed for your meeting, Example: Projector.  There is no loaner program for equipment.  If you book a room without the  needed technology, you will need to provide your own equipment.  APPROVAL will depend on appropriate use of the room, etc.

Please use this link to request AV support. A staff member will reach out within 1-3 business days once submitted. Please request support at least 3 business days in advance of your meeting or event.

Room schedulers or those who would like to have access to  Resource Scheduler scheduling system can use the RS Training Manual tab for self training located in the box to the left.

Room Reservations is under the UMass Chan Medical School, which is a state agency, and thus is not open on national and state holidays. No audio visual, catering or EBS services will be available on national and state holidays for rooms scheduled through Reservations. 

Rooms reserved using the Room Reservation system are for classroom teaching, meetings, seminars and presentations only.  No clinical activities – dissection, phlebotomy, specimen collection, ie – can take place in meeting or classrooms.  


This Zoom training will go over the basics of Resource Scheduler. If you're new to Resource Scheduler of have a limited knowledge of Resource Scheduler, this course is for you. 

This training is offered weekly on Wednesdays at 10:00AM to 11:00 AM. To attend please click here at that time.


Room Reservations is introducing RSO365 which will allow you to reserve rooms within the familiar tool of Microsoft Outlook if you choose to install it. Please see the instructions on how to download and install the Outlook ‘add-in’, along with a guide on how to use below.

NOTE: The Swap Resource functionality is not useable once the interface is installed. Additionally, you cannot add services (example: A/V) in Outlook with the interface.