Student Counseling Services
Office Hours for Administrative Assistant
Monday through Thursday 8:30a.m. - 2:30p.m.
Friday 8:15a.m. - 1:15p.m.
Phone: 508-856-3220 Fax: 508-856-3036
E-mail: Student Counseling Services
As part of our wellness program, we have relaxation CD's available for you. Stop by the office to pick one up.
General Office Information
THE STUDENT COUNSELING SERVICES (SCS) provides counseling, psychotherapy, assistance with stress management, and educational programs on emotional well being for graduate, medical, and nursing students. People come to SCS seeking personal growth and greater self-understanding, as well as healthier psychological functioning. Many students using the service are people who want to cope more effectively with difficult or stressful academic situations, while others seek counseling to deal with broader life issues. Some students come because of more serious, troublesome, and/or chronic difficulties in their lives.
While short-term counseling is most common, it is possible, when time permits, for students to be seen for an extended period. Medication is prescribed and monitored as needed, on a case by case basis. The costs for our services are covered by the prepaid Student Health Plan fee; there is no additional charge for students using SCS. Appointments are scheduled weekdays Monday through Thursday with some evening availability.
To provide the best possible services to the greatest number of students, we ask students to give us 24 hours notice if they need to cancel an appointment, as our counseling services are in very high demand. This will enable us to offer the appointment to another student. If someone cancels three times, with less than 24 hours notice within a three month period, we will be unable to continue to schedule regular appointments. Instead, we will offer cancellation openings when available in a clinician’s schedule. Drop in Clinic will remain available as noted below.
The Student Counseling Services maintains strict standards of privacy and confidentiality. Counseling records are kept separately from students' general medical records. No information about a student's contact with the service or information obtained in counseling is released to anyone outside the counseling service staff, including school or hospital administration, faculty, family, or other students, without the knowledge and written consent of the student, unless required by law or in the rare instance of an emergency situation involving someone's safety.
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The Student Counseling Services is located behind the Medical School Library, in Room # S1-620. Enter the library, then head toward the Computer Lab in the back-right corner then proceed through the brown steel door. There will be signs for SCS.
To schedule an appointment with a clinician on the Student Counseling Services, please call: 508-856-3220 or E-mail: Student Counseling Services.
SCHEDULE FOR SCS CLINICIANS
|Ruthann Rizzi, MD
|Mondays (Patient appts and Follow-up Clinics)
Follow-up Care Clinics:
10:00 a.m. to 11:00 a.m.
1:00 p.m. to 2:00 p.m.
Wednesdays (Patient appts—includes evening hours—and Follow-up Care Clinics)
Follow-up Care Clinics:
1:00 p.m. to 3:00 p.m.
|Phoebe Moore, PhD
Wednesdays (morning and early afternoon)
|Marianne Smith, MD||Thursday evenings|
|Ashley Hart, PhD
Wednesdays (includes early evening hours)
|Kristin MacGregor, PhD
|Tuesday afternoons (includes early evening hours)|
Follow-up Clinic Hours with Dr. Rizzi
Please see updated chart above.
TIME CHANGES & CANCELLATIONS
For a complete listing of Follow-up times, see the listing above.
Established patients (patients who have already had an evaluation and are currently being seen in SCS) will be seen by Dr. Rizzi for uncomplicated medication refills or other quick needs. No appointment is necessary, but early arrival is recommended as students will be seen on a first come, first served basis.
Follow-up Clinic is not meant to replace psychotherapy visits, nor should it supplant medication appointments when deeper discussions are needed. As always, students new to the clinic or any student with a mental health emergency should contact the service directly. More detailed instructions are given below.
Prescription Refill Requests:
Please be mindful of when your prescriptions will be running out and plan to come to Follow-up Clinic for a new prescription. Dr. Rizzi is in the office on Mondays and Wednesdays only, so prescription refill requests must be addressed on those days. Being seen in person is the best and most efficient option. If you cannot make Follow-up Clinic, please contact our office by phone at 508-856-3220 or email at SCS@umassmed.edu to schedule an appointment. If you are unable to come into SCS due to extenuating circumstances, urgent prescription refill requests must be received by 12:00 p.m. on Wednesday as we require 48 hours to fulfill any non-office visit requests. Thank you.
MENTAL HEALTH EMERGENCIES
If a mental health emergency arises:
Please try to call our office first at 508-856-3220.
Outside Business hours please call Emergency Mental Health at 508-856-3562 and ask to have the convering clinician paged.
Alan Brown, M.D., Vice Chair Psychiatry
Ruthann Rizzi, M.D., Director
Phoebe Moore, Ph.D., Associate Director
Marianne Smith, M.D.
Ashley Hart, Ph.D.
Kristin MacGregor, Ph.D., Health Psychologist
Michele Eberhart, Administrative Assistant