Inpatient Services

Hospitalization can be an ideal window of opportunity for assisting patients with their tobacco use. Many patients already view this time as a possible “headstart” for quitting their tobacco use.

The less nicotine withdrawal the patient is enduring the more pleasant patient experience they will have and the fewer patient care complications providers are likely to encounter.

The following services are available to patients during a bedside consultation:

  • Readiness to Quit Assessment
  • Collaborative Quit Plan
  • Suggestions for Nicotine Replacement Therapy
  • Carbon Monoxide (CO) Test
  • Quitworks and Outpatient Referrals
  • Educational Literature

Residents or medical students that are interested in developing their skills in this critical area are welcome to join us for a shadowing experience.
Contact the Tobacco Consultation Service
Call 774-442-4372, E-mail, via page at x 2227

Below is a day by day breakdown of what a patient can expect over an average length of stay at UMass Memorial Medical Center.

As a patient at a Tobacco-Free facility- What can I expect?

Day 1 

  • You will receive material in your admission packet about the Tobacco Consultation Service.
    • You can request through your care team to meet with a Tobacco Treatment Specialist who can help you keep tobacco free after discharge.
  • You are able to request any of the following medications during your stay for either avoiding nicotine withdrawal or for quitting:
    • Nicotine patch
    • Nicotine gum
    • Nicotine lozenge
    • Nicotine nasal spray
    • Nicotine inhaler
    • Bupropion, Wellbutrin, Zyban
    • Chantix

Day 2

  • If you are experiencing additional discomfort due to nicotine withdrawal we can adjust your medications to keep you comfortable.

Day 3 

  • If you are experiencing additional discomfort due to nicotine withdrawal we can adjust your medications to keep you comfortable.
  • You may meet with the Tobacco Treatment Specialist again to firm up the plan you made in the hospital and to learn about outpatient treatment options in the community.
  • You can request a prescription for the quitting tobacco medication you were taking in the hospital so that it can be covered by your insurance.

Day 4

  • You can request a QuitWorks referral to be completed by your nurse or physician. Trained specialists will contact your within 72 hours to check in on your progress and offer support.


  • The Tobacco Consultation Service is available anytime after your discharge for questions or concerns. Just give us a call at 774-442-4372.

Outpatient Services

UMass Medical Center also offers outpatient services for those patients that want to continue with their tobacco-free “head start” from the hospital.

Individual counseling hours: Wednesdays, from 8:30 am to 2:30 pm at the
Outpatient Psychiatric Clinic
361 Plantation Street, Worcester, MA-01605
To request an appointment call: 508-334-5393

Group counseling: Tuesdays, from 4:00 to 5:00 PM (ongoing drop-in classes)
For the initial screening and enrollment call: 508-334-5393

If you are not from the area, calling 1-800-Quit-Now or your insurance can help you locate quitting tobacco groups or classes near you!