This month’s Chair Spotlight is on Clinician, Dr. Meghna C. Trivedi, Division of Hospital Medicine.
Dr. Trivedi joined UMass in 2011, as an Assistant Professor after completing her Internal Medicine residency at Cooper University Hospital in New Jersey.
She is passionate about providing the highest quality and safest care to the patients at UMass and explains that improving sepsis care and reducing inpatient mortality are her highest priority.
When she enrolled in and completed the Quality Scholar’s program, she began to delve into the Quality Improvement space.
“It empowered me to lead process improvement projects and added a unique dimension to my career pathway. In my roles as the Department of Medicine Associate Physician Quality Officer, and Director of Internal Medicine Residency Quality Improvement and Patient Safety Curriculum. I work closely with residents and faculty on various quality improvement projects, address adverse outcomes, and patient grievances.”
She further explains, “Clinical operations and Quality improvement are the intricately woven threads in any organization’s structure. Serving as a University Hospitalist director for over the last four years has provided me a close understanding of daily organizational operations and a distinctive vantage point, which helps to improve efficiency and quality of patient care”.
With a goal of providing the best and highest-quality care to patients while aiming for zero harm and being mindful of the cost of care, she continually trains the residents in this important aspect and participated in the forming of the Residency Core Quality Group. This group comprised of current residents and chief residents will focus on conducting monthly case-based high-value care discussions that delivers risk management education in the form of morbidity and mortality conferences.
The hope is that these types of opportunities, offered only at UMass, will essentially provide the foundation of quality care in trainees at their early stages of career.
Dr. Trivedi has shared that she feels the collaborative group of hospital medicine colleagues has become like a second family and working through the pandemic has made these bonds even stronger. “It is a privilege to work in the Department of Medicine and UMass Memorial Health Care under the guidance of an outstanding leadership that provides a nurturing environment to the faculty.”