Information Technology Blog

Monthly Highlight: Personal Care Attendant (PCA) Directory

Posted On: Wednesday, July 25, 2018 Posted By: Greg Wolf Tags: Monthly Highlight

A cross functional group across IT created the first accessibly designed, mobile-ready, multi-lingual application in support of Massachusetts’ extraordinary Personal Care Attendant (PCA) Council. The newly designed PCA Directory connects consumers looking for home based personal care, and personal care assistants who want to make their availability known to consumers.

IT team members had the privilege to test the PCA Directory with one consumer whose sole method of navigating the app was with a stylus held in his mouth, and another with visual impairment.  Both gave us unique feedback, and raved about how well the solution worked for them. The IT team came away with a deeper understanding of the needs of this audience.

The new application is Cloud based (AWS) and is making a difference in our communities already. The following folks delivered this solution working as “One IT”: 

Karen McHugh, Dave Deforest, Prithi Jhawar, Jeff Bortle, the Infosec Team, Chris Milton, Nancy Norton, Mike McCluskey, Art Greenwald, Paul Langlois, Tim Kontos, Sada Basani, Mike Lamson and Leslie Rutter.

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