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Information Technology Blog

Customer Service Initiatives

Posted On: August 19, 2015 Posted By: Jonathan Jamrog Tags: Customer Service, Help Desk, Information Technology

Customer service faces a unique set of challenges.  Amongst changing needs and faster technology, we are tasked with keeping up with the every-day needs of our customers.  We are approaching this task while being mindful of our rapidly growing technology needs of our customers and using the very same technology to further assist them while not losing sight of personal communication.

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UMMS Event Livestream Wordwide Viewers

Posted On: August 18, 2015 Posted By: Ruth Lopriore Tags: Communication Technology

Eyes of the world on UMass Medical School events

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MS Windows 10 - New Era for Marketing

Posted On: August 07, 2015 Posted By: Elena Kandova Tags: Digital Marketing, SEO

Great read! Windows 10 offering new strategies for marketing and advertizing!

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