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Mobile Device Encryption

For those mobile devices (i.e. iPhone, Android) that sync UMMS Outlook email, your mobile device will be encrypted on Friday January 20th. As the majority of mobile phones sold today are already encrypted, most of you will not notice this behind the scenes change.  

To ensure sensitive and critical data is secure and will be protected from unauthorized access, in the event of a device being lost or stolen.  All UMMS laptops, desktops and mobile devices must be encrypted as per our Encryption Policy.

What will Change:

  • If you do not have a password on your phone, you will be prompted to add one when we make the changes on our end.
  • If you select “later” - your email will not sync until you create a password.
  • If you already have a password on your phone, you won’t notice anything.
  • The device will automatically lock after 5 minutes of inactivity.
  • Number of failed log in attempts allowed is 10.

Encryption Preparation Steps:

  • Back up your mobile device.
  • If you do not have a pin, create a pin ahead of time to prepare for the pin requirement.
  • The pin requirements are:
    • Minimum 4 characters
    • No complexity requirements (i.e. the password can be all numbers, all letters, etc.)
    • The pin will never expire

Encryption for iPhones:

Apple Users:  Only those Apple users who do not currently password protect their device will be prompted to do so.  If your phone is already password protected, you will not notice anything.

For iOS devices like iPhone and iPads the encryption process occurs immediately once the password and baseline security policies are applied.

Encryption for Android Phones:

Android Users:  Once you are added to the secure group, you will receive a notification on your device.  See Android Encryption Instructions for step by step directions.

For other device types it usually takes about 1-3 hours to encrypt the device depending upon the size of the storage.  Be sure you have your Android device fully charged or plugged into the charger during the encryption process.