Computer Resources

With over 85 desktop computers and 90 computer driven instruments, BMP has its own Network Administrator Luca Leone, 970Z x68301.  Luca is responsible for providing comprehensive multi-platform workstation research related support to the BMP user community.

• Computer support for all Windows, Apple and Linux machines
• Configures, installs and supports desktop and scientific software and hardware
• Supports computer driven BMP departmental equipment
• Helps maintain equipment software and hardware and acts as a liaison between BMP and the scientific vendors
• Maintains BMP administrative servers
• Oversees BMP poster printer (see below)
• Installs standalone and networked desktop application software, insuring that the system is properly configured and in keeping with UMass Chan standards
• Provides software training to faculty, postdocs and students when applicable
• Troubleshoots desktop end user problems unresolved through phone support that need immediate attention

Web Site Organization/Updates:

• Faculty pages contact Luca Leone
• BMP Calendar and Seminar updates contact BettyAnn Euloth
• Latest News, BMP Research Images, and Chalk Talk contact Bill Kobertz
• All general web site issues contact

Poster Printer Information (970Z):

• Powerpoint printing directions
• Adobe printing directions
  
• UMass Chan Logos

FYI………

• Data Sciences & Technology (DST)
• IS Training
• Voice Mail directions
• UMass Chan Email Account application
  
• Changing your password

In Luca’s absence, the UMass Chan IS departments helpdesk can be contacted for full support at x64357 (6HELP) or by email umwhelpdesk@umassmed.edu.