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Computer Resources

With over 85 desktop computers and 90 computer driven instruments, BMP has its own Network Administrator Luca Leone, 970Z x68301.  Luca is responsible for providing comprehensive multi-platform workstation research related support to the BMP user community.

  • Computer support for all Windows, Apple and Linux machines
  • Configures, installs and supports desktop and scientific software and hardware
  • Supports computer driven BMP departmental equipment
  • Helps maintain equipment software and hardware and acts as a liaison between BMP and the scientific vendors
  • Maintains BMP administrative servers
  • Oversees BMP poster printer (see below)
  • Installs standalone and networked desktop application software, insuring that the system is properly configured and in keeping with UMass Chan standards
  • Provides software training to faculty, postdocs and students when applicable
  • Troubleshoots desktop end user problems unresolved through phone support that need immediate attention

Web Site Organization/Updates:

  • Faculty pages contact Luca Leone
  • BMP Calendar and Seminar updates contact BettyAnn Euloth
  • Latest News, BMP Research Images, and Chalk Talk contact Bill Kobertz
  • All general web site issues contact

Poster Printer Information (970Z):


In Luca’s absence, the UMass Chan IS departments helpdesk can be contacted for full support at x64357 (6HELP) or by email umwhelpdesk@umassmed.edu.