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Why Us? Benefits of our EAP Services

Why UsThe UMass Employee Assistance Program (EAP) is a comprehensive work-placed program delivering a wide suite of benefits and services to our Clients including consultation, assessment, intervention, information and referral for employees and their household members. The EAP offers personal assistance to address a variety of issues, including individual, family and work-related concerns. The additional benefits we provide to our Clients include live education and trainings, employee coaching, and our self-help center with numerous personal and professional development resources.

In addition to extensive benefits for employee Members, we also offer a broad suite of services to HR managers and supervisors. We bring our more than xx years of employee assistance expertise to any industry sector, including government and public safety, health care, education and non-profit organizations.

Even more important – our customers enjoy more than double the utilization and better results than other EAPs.

The UMass EAP currently serves more than xxxxx members.

In addition to our absolute commitment to providing the broadest menu of employee assistance benefits, we are dedicated to providing the very highest level of service to employee and family members who we serve. Our high Member satisfaction and renewal rates stand in strong testimony to our commitment. Every year for the last dozen years, our EAP has earned a xx+% Member satisfaction and xx% Client renewal rate. Click on images below for more informtion.

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