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Job Performance

Job Performance

We recognize the causes for declining job performance are numerous. When job performance becomes an issue, it must be addressed. An EAP Consultation provides management with necessary tools to deal with impaired performance that has not been solved effectively through normal management intervention. Typically, these situations involve employees with negative changes in productivity, increased absenteeism, attitude changes, personality conflicts, concentration difficulties, or reporting to work in no condition perform their duties.

Counselors coach managers to have a performance discussion with the employee and decide whether to refer the employee to EAP. Managers are coached to focus on performance issues and avoid the temptation to diagnose the employee’s personal problem. It is often in the job performance discussion that the employee cites personal and family problems at the root of their poor job performance.

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