ICM Program Curriculum


Core Modules

All participants are required to take all core modules to complete the course 

  • Introduction to Integrated Care Management in the Patient-Centered Medical Home
  • Effective Patient-Centered Care Plans
  • Networking in the Medical Neighborhood
  • Fostering Patient Activation Through Shared Decision Making
  • An Introduction to Motivational Interviewing
  • Effective Use of Registries to Improve Care for High-Risk Patients

Elective Modules (Select at least 9)

Special Populations

  • Care Management for Patients with Housing Insecurity
  • Working With Children and Families
  • Working with Older Patients
  • Working With and Caring For Caregivers

Biomedical Topics 

  • Cardiovascular Disease 101
  • Helping Patients Achieve Healthy Lifestyles for Weight Reduction
  • Diabetes Care: What Everyone Needs to Know
  • Behavior Change For Chronic Illness Management
  • Helping Patients With Chronic Pain

Psychosocial Topics

  • The Care Manager’s Role in Care for Patients with Trauma and PTSD
  • Identifying and Managing Mental Health Crises
  • Working With Unhealthy Substance Use
  • Smoking Cessation: What a Care Manager Can Do
  • Working With Patients with Serious and Persistent Mental Illness

Note: Participants can customize their experience of the course. Successful completion of a minimum 9 self-selected elective modules and all core modules is required for course credit. No additional credit is granted if additional electives are taken.  All modules are available to participants.