Tool Box

URAC - Performance Measures for Managed Care Organizations:
- List of Performance Measures and Rationale
- Injured Worker Survey
- Measures from Claims Data
- Measures from Medical Record Data
Mid-America Coalition - Benchmarks for Employers
Rhode Island Technical Resource Center - Quality Dimensions and Quality Indicators

Introduction to Treatment Guidelines:
- ACOEM Practice Guidelines
- Data-scannable Clinical Assessment tool
- Minnesota Treatment guidelines

URAC - A Survey of Injured Workers
University of Texas - "WINS Survey"
University of Washington - Patient Outcome and Satisfaction Survey [Future Link]
University of Washington - 2 year patient follow up survey [Future Link]
ONECARD Rx- Findings from the ONECARD Rx Satisfaction Survey

Rhode Island Technical Resource Center - Stakeholder surveys
- Employer Survey
- Health Care Provider Survey
- Injured Worker Survey

An Orientation to Workers' Compensation Medical Care
Fact Sheets:
- Workers' Compensation Medical Care
  Providing Treatment for Injured and Sick Workers
- Access to Workers' Compensation Medical Care
  Getting the Right Treatment at the Right Time
- Workers' Compensation Medical Care:
  Controlling Costs
- Workers' Compensation Medical Care
  Improving the Quality of Care for Injured and Sick Workers
- Information on Workers’ Compensation
  Internet-Based Resources
- Workers' Compensation Medical Care
  Innovations in Research and Policymaking
Additional Resource Materials:
A Practical Guide for Injured Workers
A Practical Guide for Health Care Providers
California Public Health Institute - Bibliography on Measuring Quality Medical Outcomes

This is an official Page of the University of Massachusetts Worcester Campus
Workers Compensation Health Initiative

222 Maple Avenue

Shrewsbury, Massachusetts 01545
Questions or Comments? Email: PublicAffairs@umassmed.edu Phone: 508-856-6162

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