Managed Care Handbook

Table of Contents
Title Page .
Preface .
Acknowledgments .
Why the Managed Care Handbook? 1
A New Paradigm of Health Care Delivery 3
What is Managed Care 4
Types of Managed Care 5
Medicaid Managed Care 6
Potential Benefits/Limitations of Managed Care 7
Questions to Consider When Choosing a Health Care Plan 8
10 Things You Can Do to be an Empowered Consumer 9
Common Questions and Answers 10
Medicaid Managed Care Questions and Answers 12
Information and Referral
Disability Advocacy 13
Legal Advocacy 13
Health Care Advocacy 14
Family Advocacy & Resources 14
Resource and Referral Databases 15
Massachusetts State Resources 16
Printed Resource Guides 18
HMO Member Listing 19
Glossary 20
Common Abbreviations 23