Managed Care Handbook

Acknowledgments

This manual for service users could not have been completed without the generous efforts of the people with developmental disabilities, their families and caregivers who identified the content, suggested the organization, and commented upon several drafts as it evolved into the document you are about to use. Those who attended the Managed Care Education Seminars were especially helpful in guiding this document. Experienced staff from agencies active in the struggle to ensure that managed care systems are quality care systems have provided helpful insight, such as the ideas form Mari-Lyn Drainoni, Medicaid Working Group; Betsy Anderson, Federation for Children with Special Needs; Stephanie Krantz, Disability Law Center, and Jim Gleason, Shriver Center. Dr.'s Richard Beinecke, Suffolk University, and Mary E. Brady, Shriver Center, wrote the initial proposal. Finally, deep appreciation goes to the Developmental Disabilities Council, without whose financial and practical support this document could not have been created.