Contacting the Immigration Services Office (ISO)

Office Locations


South Street (Shrewsbury) Campus
333 South Street, HRDI 2nd Floor
Shrewsbury, MA 01545
Maps & directions to South Street Campus
Office Hours:  Monday - Friday 8:30 a.m. - 5:00 p.m. (appointment is recommended)
Main Phone Number: (508) 856-5260 [select option 3]
Fax Number: (508) 856-5922

Medical School - Worcester Campus
S2-100A - 2nd floor of the Medical School Building above the bookstore across from the elevators
(FAXES AND MAIL NOT RECEIVED AT THIS LOCATION)
Office Hours:  Wednesday 8:30am - 5:00pm; Thursday 1:30pm - 5:00pm
Phone:  (508) 856-2177

Appointment Availability

Please contact ISO in advance, to schedule an appointment.  Appointments are available at the following locations and times:

South Street location:

  • Monday - Friday 8:30am - 5pm.  

Medical School location:

  • On-boarding appointments are offered on Wednesdays at the main campus from 8:30am - 4:00pm.
  • International student advising appointments are offered on Thursday afternoons at the main campus from 1:30pm -4:00pm.
  • Travel signatures are offered Wednesdays and Thursdays at the main campus from 4:00pm - 5:00pm on a walk-in, first come, first served basis.

General Email: immigrationservices@umassmed.edu *

*Use general e-mail if you are unsure of which ISO Staff member is assigned to your department.  Otherwise, see our Department / Immigration Services Contact list to determine who to contact below.

Sandra Torres, Immigration Manager
Michelle Deignan, Immigration Specialist II
Kate Amaral, Immigration Specialist I & International Student Advisor
Barbara LeFebvre, Visa On-Boarding & Tax Coordinator