What We Offer

The UMass Employee Assistance Program (EAP) is a workplace-based program providing consultation, assessment, intervention, information and referral for employees and their household members. The EAP offers personal assistance to address a variety of issues, including individual, family and work-related concerns.

The EAP also provides consultation and training to managers and Human Resource staff regarding the impact and resolution of mental health and productivity problems. EAP consultation assists managers and Human Resources in minimizing the impact of stress on the workplace.

Our guiding philosophy is described in our Mission and in our Standards. EAP is a valuable work-based tool that is effective in resolving problems before they escalate further. 

EAP can assist your employees and their families with:

  • job-related stress
  • drug and alcohol abuse
  • child care issues
  • marital conflicts
  • elder care needs
  • financial difficulties
  • depression
  • anxiety
  • emotional trauma
  • domestic violence
  • legal concerns

EAP can assist your Human Resources department, managers and supervisors with:

  • critical incident stress debriefing
  • dealing with problem employees
  • job performance issues
  • employee evaluation issues
  • conflict resolution
  • violence in the workplace
  • crisis intervention
  • education and training workshops

If you are interested in our Employee Assistance Program, please call us to set up a personal consultation and see what we can do for you.

Employee Assistance Program
382 Plantation Street
Worcester, MA 01605
508.856.1327
1.800.322.5327
eap@umassmed.edu
www.umassmed.edu/eap