Unwanted Add-ins

When you download from a company's website, you may wish to unclick the option(s) to install other add-ins such as additional browsers. The default is that additional downloads are checked to include in the downlaod. 

In the example below, when you download Flash, Adobe will automatically install the Google Chrome browser unless you uncheck the box:

/uploadedImages/IS/Student_Laptop_Program/BYOD/download.JPG
Click to view larger imag

Laptop Tutorials

Information Security

The following is recommended in order for to keep your laptop and personal files protected:

  • Run operating system updates at least once a week
  • Allow your system to shut down completely
  • Run virus and malware scans regularly
  • Perform regular backups of personal files
  • Information Security Awareness

Bb Learn

  • Supported OS and Browsers
  • How to Download Blackboard Mobile
  • Changing Your Password
  • Using Course Email
  • Anonymously Sending Course Feedback
  • Computer-Based Testing

  • Installing Lockdown Browser
  • Taking an Online Exam with Respondus Lockdown Browser
  • CBT in the iTLC - Disabling Apple Remote Services
  • ECHO 360

  • Lecture Capture (ECHO360)
  • UMMS Help Desk Support

    The UMass Medical School Customer Service Help Desk is available Monday through Friday, 7:00 am - 6:00 pm.  Please bring your questions regarding the Student Laptop Program to the UMMS Help Desk.

    Contact Info
    508-856-8643
    umwhelpdesk@umassmed.edu

    You may also visit us in person at S1-311.

    24/7 Help Desk Support

    Technical assistance for Bb Learn is available 24 hours a day, 7 days a week. Self Help and Contact information for assistance with troubleshooting can be found at http://umw.echelp.org.