|External Help Desk|
Contact the External Help Desk 24 hours a day, 7 days a week for all educational technologies.
|School Help Desk|
Contact the School Help Desk by phone, email or walk-in for the Laptop program
- Hours of Operation:
Monday - Friday
Walk-In Locations: 7:00am - 5:30pm
Phone Support: 7:00am - 7:00pm
|Go to http://worcester.umassonline.net/ Using the phone or email information on the login page contact the 24/7 Help Desk to retrieve your login credentials for BLS Vista. Credentials are emailed to you via your UMASSMED email address and cannot be provided over the telephone.|
|Browser Check / Configuration||Once you have received your login credentials run the Check Browser link located in the upper right corner of the application window. For additional information see the BLS Student Orientation Guide.|
Running the Check Browser will verify a variety of settings including Cookies, Java, and Pop-up Blocker.Â You should see green checks indicating you are good to go!
When you have passed the Check Browser inspection take a look at the courses listed in your Course List.