Clinical Affairs Projects

Our Clinical Affairs staff members are involved in a wide range of activities, such as the following:


Patient-Centered Medical Home Initiative

Clinical Affairs staff members are leading a UMass Medical School team that is responsible for implementing elements of the Massachusetts Patient-Centered Medical Home Initiative, a statewide project sponsored by the Massachusetts Executive Office of Health and Human Services (EOHHS). This multi-payer, three-year demonstration initiative will launch a primary care model that emphasizes care coordination and improved access. It will include about 50 medical practices in Massachusetts.

Working closely with the other members of the project team, EOHHS and Bailit Health Purchasing LLC, our Clinical Affairs team is responsible for coordinating the implementation of the following aspects of the initiative:

  • Engaging consumers and communities in this model of care
  • Providing faculty and curriculum development for learning collaboratives and online courses/webinars
  • Developing a service to provide practice-based medical home facilitators for participating medical practices
  • Providing technology support: website, patient registry, data collection, and reporting
  • Evaluating the demonstration project and then reporting on the results


Population Health Cancer Study Group

The Clinical Affairs team convened a Population Health Cancer Study Group on behalf of UMass Medical School. This group, which has been working on numerous studies with varying lengths since its launch in 2009, includes faculty from the Medical School and its clinical partner, UMass Memorial Health Care Center.

The goals of the Population Health Cancer Study Group include the following:

  • Fostering communication and collaboration in the areas of cancer prevention, screening, and treatment among participating organizations, including these:
    • UMass Medical School, including the Graduate Schools of Nursing and Biomedical Sciences
    • UMass Memorial Health Care Center
    • Affiliated partners
  • Promoting the translation of cancer-related basic science into clinical and implementation activities at the population and systems levels
  • Facilitating the identification of potential research funding for collaborative studies
  • Designing and implementing research studies and protocols
  • Enhancing the dissemination of the research, measurement, education, and policy knowledge generated from these collaborations
  • Supporting the achievement of a National Cancer Institute Cancer Center designation for UMass Medical School


Reduction of Non-urgent ER Use

Serving as consultants to Medicaid programs, our Clinical Affairs team members are working to reduce non-urgent emergency department use among Medicaid members. To support interventions designed to achieve that goal, the Clinical Affairs staff provides literature reviews, environmental scans, and a wide range of consultative services for our clients:

  • Conducting key informant interviews from several emergency department frequent-user programs that are aimed at reducing non-urgent emergency department use
  • Analyzing the data from these interviews
  • Preparing and presenting summary reports of these findings
  • Designing targeted interventions 


UMass Correctional Health Clinical Support

As an essential part of the UMass Correctional Health Hepatitis C Taskforce, the Clinical Affairs team brings a unique viewpoint to the process of updating UMass Correctional Health’s clinical guidelines for the management of hepatitis C. The task force is co-chaired by the state Department of Public Health and the UMass Correctional Health Program,

The Clinical Affairs team initially performed a literature review and an environmental scan to inform the work of the taskforce when it was established in 2009. We continue to play an active role on the taskforce and are currently involved in revising the clinical guideline document.

We provide clinical analysis and support on a range of topics affecting the prison population:

  • Comparing the cost of dialysis and kidney transplantation
  • Effects of vitamin D deficiency
  • Issues regarding HIV medication administration
  • Psychosocial issues
  • Correctional health policy


Quality Improvement Projects

The Clinical Affairs team provides consultation and technical assistance to help organizations improve their quality management infrastructure. We also offer consultation regarding specific quality improvement projects. We have worked with divisions within UMass Medical School as well as external organizations. Examples of our projects include the following:

  • Leading the implementation of quality management infrastructure for units of Commonwealth Medicine, the health care consulting division of UMass Medical School
  • Providing consultation to a state agency on implementing a quality management infrastructure
  • Developing a quality improvement tool for a more efficient and effective prior authorization process
  • Providing consultation to a quality improvement project to reduce medication errors

Key Staff

Judith Steinberg 

Judith Steinberg, M.D., M.P.H.
Senior Director, Clinical Affairs
Deputy Chief Medical Officer, Commonwealth Medicine


Kathleen Steger Craven, M.P.H., RN
Senior Analyst, Clinical Affairs

Pamela Senesac 

Pamela M. Senesac, Ph.D., S.M., RN
Director, Performance Improvement, Clinical Affairs

Learn More

Tina Frizzell