Department Operations & Maintenance
Facilities and maintenance within the Cell Biology Department is overseen by Shirwin Pockwinse who coordinates with various UMMS Facility departments and outside vendors to maintain department shared equipment. In addition, she coordinates office and lab moves, works with UMMS design engineers, planners, architects and construction crews in Cell Biology laboratories and offices renovations and coordinates with Liberty Movers in the relocation / addition of new equipment.
At this time, UMMS covers all costs related to refrigeration/freezer repairs and building upkeep. Individual labs are charged for all other requests (i.e. electrical outlets, gas lines, and carpentry work). To request a quote, email your work order to Facility Management [FacMGTWorkRequest@umassmed.edu]. It will be forwarded to the appropriate department for an estimate of time and materials. Once the quote is approved by the requesting lab, work will be scheduled.
For common building issues, call the Operations Console, which operates 24/7, at x63292; choose option 1 for non-emergency or option 2 for emergency to report the problem.
- temperature issues
- lights out (including biological hoods)
- burning smells
- spills on floors (non-radioactive)
- restroom issues
- outlets not working
- door issues
What to do when…
Liquid N2 in S7-202 runs out: Switch over to the backup tank by using a wrench to close the valve on the empty tank, remover the delivery hose, place and tighten the full tank on the “liquid” port. Contact Jean Underwood, S7-220, x66021, or Shirwin Pockwinse, S3-318, x64997 with problems.
Problems with any department shared equipment: Contact Shirwin Pockwinse, S3-318, x64997. All department equipment is under service contract. Always SIGN IN upon using any department equipment and record problems in the sign-in book as well as sending an email to Shirwin.
Problems with individually owned equipment: For small or simple problems, submit a work order to Facility Maintenance (FacMGTWorkRequest) or call x63292. For large or complex problems, contact the equipment manufacturer for service.
-80 freezer goes into alarm: Contact the individual named on the emergency tags on the freezer. There are back up freezers on both floors for emergencies.
Cell Biology Department Web Site Organization/Updates: