Small & Large Group Training

The Center for Clinical Communication and Performance Outcomes engages in classroom training for groups of all sizes. Training is offered in one-day workshops or a series of 2-3 hour sessions offered at your own home institution or off site.

The format is interactive and involves communication skill building activities. Specific techniques include lecture, review, analysis and discussion of video-tape physician-patient interactions, and role play.

See a list of our recent clients and programs.

Feedback Received from individuals who participated in our group training workshops:

“Great, enthusiastic faculty. They addressed a great area of concern-communication skills-effectively and concisely.”

“Excellent Program.”

“Well worth it!”

“Great, simple concepts I was not aware of.”

“Great faculty and examples.”

“This is a very good review of foundations and a great way to reframe skills. Your actors were fabulous.”

 “Excellent learning opportunity done through role-playing.”

“The facilitators are very good at keeping the focus during the workshop.”

 

For more information or to schedule an appointment... Please contact Erica Sundt at 508-856-1643 or cccpo@umassmed.edu.