Name: (First) Name: (Last)
1. Does your laptop meet all minimum system requirements listed here? http://www.umassmed.edu/is/acs/byod/minreq.aspx
Please list any exceptions:
2. Have you successfully downloaded and installed the plug-ins and software identified in items #1 through 8 on the following pages? Software to download for Windows Software to download for Mac
3. Did you check your Blackboard Learn compatibility? Please check the Blackboard Supported Browsers page for a list of browsers compatible with Bb Learn.
4. Which Operating System are you using? (Important for us to provide appropriate encryption software.)
Please contact Academic Computing Services with questions, comments or concerns regarding your laptop. LaptopProgram@umassmed.edu
The UMass Medical School Customer Service Help Desk is available Monday through Friday, 7:00 am - 6:00 pm. Please bring your questions regarding the Student Laptop Program to the UMMS Help Desk.
You may also visit us in person at S1-311.
Technical assistance for Bb Learn is available 24 hours a day, 7 days a week. Self Help and Contact information for assistance with troubleshooting can be found at http://umw.echelp.org.