Student Laptop Check In

Name: (First)       Name: (Last) 

1. Does your laptop meet all minimum system requirements listed here?

   Please list any exceptions: 

2. Have you successfully downloaded all plug-ins, programs and installed the bookmarks from this page?

3. Did you check your Blackboard Learn compatibility?
   (Please see for a list of browsers compatible with Bb Learn)

4. Which Operating System are you using?

5. Which anti-virus have you installed and run?  


Contact Academic Computing Services with questions, comments or concerns regarding your laptop.

UMMS Help Desk Support

The UMass Medical School Customer Service Help Desk is available Monday through Friday, 7:00 am - 7:00 pm.  Please bring your queries about the Student Laptop Program to the UMMS Help Desk.

Contact Info

You may also visit us in person at S1-321.

24/7 Help Desk Support

Technical assistance for Bb Learn is available 24 hours a day, 7 days a week. Self Help and Contact information for assistance with troubleshooting can be found at