| Jeffrey Baxter, MD Assistant Professor Jeffrey.Baxter@umassmemorial.org Washington University School of Medicine, M.D., 1996 Family Practice Residency: Family Health Center/UMass, 1999 UMass Community Faculty Development Fellowship, 2001-2002 Addiction Medicine Fellowship, Boston VA Medical Center/Boston University, 2002-2003 About Queen Street: In my opinion, our Family Health Center offers the best of all educational worlds for Family Medicine - the opportunity to work with an ethnically diverse, inner-city population at a comprehensive community health center, with strong ties to all of the resources of the medical school and the university hospital system. I chose this site for my residency in 1996, knowing only that I wanted to make a difference in the lives of the urban underserved. During my time here, I've developed special interests in the care of patients infected with HIV, as well as those with drug and alcohol problems. Since completing fellowship training in addiction medicine, I have taken on consulting roles with addiction care providers in the area and have recently received grant funding to improve treatment for alcohol withdrawal in the state prison system. I'm proud to have been a part of lives of the people of this community.
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.jpg) | Lucy Candib, MD Professor Lucy.Candib@umassmemorial.org Radcliffe College, 1968 Harvard Medical School, M.D., 1972 Residency: 1972-1973 Rotating internship Cambridge City Hospital 1974-1976 Worcester City Hospital/Umass Family Practice Residency Areas of Interest and Research: Woman-centered care, pregnancy and birth, and throughout the lifecycle; Empowering care of chronic illness, esp. diabetes; Violence and victimization of children and adults, and the aftermath; Culture, immigration, refugees, asylum Hometown: Brooklyn, NY/Danby Vermont About Queen Street: Diversity of staff, patients, cultures, illnesses at a health center with a wide variety of services. Commitment to high quality care linked with training programs (MDs, NPs, social workers, dental residents) all in a setting dedicated to the underserved. Academic faculty with ongoing research interests relevant to our population (conveying prevention to low literacy patients; health care for homeless families; breast feeding practices among low income women; CenteringPregnancy, and many others.) Faculty with strongly evidence-based approaches and broad reading interests, always questioning, many of whom have practiced for years at the health center and have deep understanding of relationships with patients. Integration into medical care of mental health services, nutrition and health education services for multi-lingual populations. Residents graduate with diverse competencies and skills to go on learning—and many continue in health centers elsewhere. Why Family Medicine: It was 1972. I knew I wanted to take care of women; within 2 months into my rotating internship I knew I wanted to take care of infants and children, too. Then I found out I liked working with adults, helping untangle the confusing symptoms from mind and body. I read Michael Balint and learned that the doctor plays a role in how the patient’s illness gets constructed. The only people who were talking about all this, who could link it all together, who saw that family relationships were central to health and sickness, who were critical of medical care as it was then—-were the people starting family practice residencies. I signed on as one of the first residents in this program. I was not disappointed! Personal Facts: I live on 10 acres on a pond within the Worcester city limits and sometimes bike to work on a recumbent bike. I am working on a book possibly titled “It Runs in the Family” about diabetes and depression in my family of origin.
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| | Lisa Carter, MD Assistant Professor Lisa.Carter@umassmemorial.org University of North Carolina at Chapel Hill, M.D., 1999 Family Practice Residency: Memorial Hospital of Rhode Island, 2003 Basic Clinical Pastoral Education (chaplaincy program), UNC, 1997 Masters of Public Health in Maternal/Child Health, UNC, 1998 Areas of Interest and Research: Psychiatry, Underserved Medicine About Queen Street: I feel very blessed to have meaningful work that engages both mind and heart. At Family Health Center of Worcester I feel that I am part of a vibrant, thriving team that provides comprehensive services to patients and deeply impacts their lives. I have delightful colleagues and I love working with the residents. I think residents see me as a role model for balancing professional and personal life, which is something we all struggle with in underserved medicine, and I enjoy helping them plan for balanced lives and careers. I truly love my job.
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.jpg) | Linda Garufi Clark, MD Assistant Professor Linda.Clark@umassmemorial.org Brandeis University Eastern Virginia Medical School Hunterdon Medical Center Family Practice Residency, Hunterdon NJ Areas of Interest and Research: Education, Team Work, Family Centered Maternity Care, Cultural Awareness, Wellness, Chronic Nonmalignant Pain, Chronic Illness Hometown: I’ve moved every 2-5 years of my life. If you want to know more, just ask! About Queen Street: FHCW is a place of many peoples with different interests all working towards the same goal. Why Family Medicine: People welcome me into their lives, share with me their stories and treat me like family. Personal Facts: I’d prefer my German Sheppard Scout to be with me at all times. I like being outside; more often in the woods; although there are times when city streets are what I need.
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 | Matthew Collins, MD Assistant Professor Matthew.Collins@umassmemorial.org Howard University College of Medicine, M.D., 1997 Residency: Family Health Center/UMass, 2000 Areas of Interest and Research: Quality Improvement, International Family Medicine, Preventive Medicine About Queen Street: In my life I have always sought meaningful work. I believe that the family physician can do no greater work than serving the most deserving of our society. That is why I came to the Family Health Center of Worcester as a resident and stayed on as a faculty member. My experience with its diverse population has opened up international opportunities for me and led to my involvement with the Vietnam Family Medicine Development Project. FHCW has allowed me the flexibility to travel throughout Vietnam as a consultant for this project. I feel tremendously fortunate to be surrounded by the most intelligent, capable and caring colleagues at FHCW.
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 | Warren Ferguson, MD Associate Professsor and Vice Chair Warren.Ferguson@umassmemorial.org University of Massachusetts, Amherst; B.S, Biochemistry, Summa Cum Laude Boston University School of Medicine, M.D. Maine-Dartmouth Family Medicine Residency Areas of Interest and Research: Health Equity and Health Disparities, Primary Care Workforce; Health Policy for Vulnerable Populations Hometown: Medford, MA About Queen Street: I have been practicing at the Family Health Center of Worcester (Queen Street) for 20 years and was the medical director for ten of those years. The health center serves a very diverse population, racially, ethnically and socioeconomically. I love practicing and teaching at the health center because I learn something new every day. The faculty are superb clinicians and teachers who are committed to caring for the underserved and training the future family physicians for community health centers and other underserved sites. Why Family Medicine? I knew I would become a family physician by the middle of my first year of medical school despite the fact that only 6 of my 150 student class went into this specialty. I fell in love with the concept of whole person and family oriented care. Unquestionably, family physicians are best prepared to integrate management of medical and behavioral health issues. Personal Facts: I enjoy gardening, hiking in the woods and good spy novels.
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| | Margo Kaplan-Gill, MD Assistant Professor Kaplan.Gill@umassmemorial.org Assistant Professor University of Arizona, 2001 University of Maryland, M.D., 2005 Residency: UMass Worcester Family Medicine, 2008 Areas of Interest and Research: I am a physician acupuncturist and am very interested in Integrative Medicine. Also, I thoroughly enjoy prenatal and obstetrics along with caring for the children that I deliver. Hometown: Chevy Chase, MD (really that is the name of the town just outside Washington, D.C.) About Queen Street: You can get trained to do anything and learn how to be whoever you are. Why Family Medicine? I would be bored doing anything else; the possibilities are endless! Personal Facts: I enjoy watching my kids play in my garden and family trips.
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 | Tracy Kedian, MD Assistant Professor Tracy.Kedian@umassmemorial.org McGill University University of Massachusetts, M.D., 1996 Hahnemann Family Health Center/UMass, 1999 Areas of Interest and Research: Clinical interest in care of the underserved, women’s health obstetrics and colposcopy. Academic interest in medical education. Research in assisting learners in academic difficulty. Hometown: Plymouth, MA About Queen Street: UMass is an inclusive, energetic community of family physicians with a mission of caring for patients who truly need it, teaching learners with compassion and dedication and performing research to make people’s lives better. I believe in our department and our work. There is no where else I would rather be. Why Family Medicine? I am a family doctor because I love being “in the room”. The human connection with your patients combined with the constant intellectual challenge makes this the most exciting and rewarding field of medicine. Personal Facts: I speak four languages and love to travel.
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 | Heather Mackey-Fowler, MD Assistant Professor Heather.MackeyFowler@umassmemorial.org Binghamton University, 1999 SUNY Upstate Medical University, M.D., 2003 Residency: Wilson Memorial Regional Medical Center, 2006 Areas of Interest and Research: Obstetrics, colposcopy, women’s care, adolescent health Electronic Medical Record implementation Hometown: Homer, NY About Queen Street: I decided to become a family doctor because I like taking care of the entire family; from the babies to the grandparents. No other specialty allows you to become so involved with a family. I chose to work at FHCW because of the diverse population, the outstanding staff and providers, and the opportunity to teach residents. Family medicine is a great specialty for those who want to 'do it all' in medicine, but want to make their own families important, too. Why Family Medicine: Family Medicine is the foundation of healthcare. We get to have the best relationships with our patients, because we take care of their children, their parents and their Uncle Joe! I can do all sorts of procedures if I wish, I can teach… the options in Family Medicine are boundless. I feel I have tailored my job to fit my needs and interests and still serve our community in a meaningful way. Personal Facts: I sing karaoke with my family. I can do an awesome “Wicked Witch of the West” impression. Really!
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 | George Maxted, MD Associate Vice President of Medical Services Assistant Professor George.Maxted@umassmemorial.org Wayne State University, M.D., 1977 Family Medicine Residency: Duke University, 1980 Areas of Interest and Research: Evidence-based Medicine, Geriatrics (Certfication of Added Qualifications since 1989), Electronic Medical Records Why Family Medicine? I have dedicated my professional career to my own continuing medical education and to the education of others. I believe Family Medicine, as the specialty in breadth, is the domain in which the most comprehensive level of medical knowledge is possible. We do the best primary care. I have also always been involved in medical administration, quality improvement and ongoing efforts to help our profession stay healthy. Medicine to me is a journey to gather knowledge and expertise in the service of people and communities who seek our help.
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| | Miguel Olmedo, DNP, FNP-c Miguel.Olmado@umassmemorial.org
Massachusetts General Hospital Institute of Health Professions – Doctoral (2009) University of Massachusetts at Boston – Graduate and Undergraduate (2000,2006) Areas of Interest and Research: Role of spirituality in primary care; Nurse practitioner primary care residency, Reduction of health care disparity among Latinos Hometown: Boston suburbia About Queen Street: Family Health Center of Worcester will provide you with a rich and diverse experience in family practice that is as equally challenging as it is rewarding. Why Family Medicine: Family medicine offers me the challenge and gratification of caring for patients through the entire life span. I can think no other profession where the impact of what we do (care we provide) on a daily basis is so great. Personal Facts: I'm an avid tennis player.
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 | Valerie Pietry, MD, MS Assistant Professor Valerie.Pietry@umassmemorial.org Dartmouth Medical School, M.D., 1989 Family Practice Residency: Brown University Family Medicine Residency, 1992 Areas of Interest and Research: Behavioral pediatrics, Attention Deficit Disorder Community-Oriented Primary Care, Spirituality and Health About Queen Street: The residents in this program are very motivated to give the best care they can for each patient. I enjoy the interactions with residents that lead to my learning more, which can be applied to my own practice of medicine. I appreciate getting to know the residents as they come through our site.
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 | Melissa Rathmell, MD Assistant Professor Melissa.Rathmell@umassmemorial.org Massachusetts Institute of Technology, B.S. University of Massachusetts, M.D., 1999 Residency: UMass/Barre, 2002 Areas of Interest and Research: "Traditional Medicine", Women's Health, Procedures, Teaching Why Family Medicine: I started my career as a software engineer and worked part time as an EMT and then a paramedic as a hobby. Over the years I found that I enjoyed the medical aspects of my life more than the engineering, and so I decided to take the plunge and go to medical school! I enjoy doing and teaching a variety of procedures; I am a certified medical acupuncturist. There are many problems that western medicine does not deal with well, so I feel that understanding of "traditional” forms of medicine is important to providing full care. Personal Facts: I am an avid baseball fan and my husband and I are on a quest to see a game in every major league stadium.
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| | Lana Sargent, FNP Lana.Sargent@umassmed.edu
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 | Sara G. Shields, MD, MS Associate Professor Sara.Shields@umassmemorial.org Harvard University, A.B., 1984 University of California at San Francisco, M.D., 1989 Residency: University of Rochester, 1992 Maternal & Child Health Fellowship, Memorial Hospital or Rhode Island, 1994 Areas of Interest and Research: Maternity Care, Underserved Populations, Women's Health About Queen Street: When I'm able to be with residents attending one of their own patients' deliveries, I love encouraging the residents to discover and savor their unique longitudinal connections with laboring women and their families. This continuity during maternity care is what makes our role as family physicians so special and so important. Here at Family Health, we have such an incredible opportunity to serve a truly multicultural perinatal population with support systems that provide something unique and special to families otherwise so disempowered and disenfranchised in our society. Personal Facts: My family loves pursuing New England's multi-season activities with kids (hiking, biking, camping, anything at Cape Cod, skiing and snowshoeing); in my nanoseconds of free time I enjoy reading novels, writing, knitting and sometimes coaching kids' soccer or teaching Sunday School.
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 | Theodore Shoemaker, MD, MS Assistant Professor Theodore.Shoemaker@umassmemorial.org University of Rochester, M.D., 1985 Residency: Family Health Center/UMass, 1988 Areas of Interest and Research: Medical Informatics and Quality Assurance About Queen Street: Teaching encourages me to grow and be more rigorous about my own practice. It is fun to watch the residents and students mature from neophytes into independent journey-person practitioners.
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