Mark Quirk, Ed.D.
Director, Center for Clinical Communication and Performance Outcomes
Center for Health Policy and Research
Dr. Mark Quirk is Director of the Center for Clinical Communication and Performance Outcomes at UMass Medical School’s Center for Health Policy and Research. In this capacity, he focuses on doctor-patient communication as well as teaching and learning in medicine. Dr. Quirk’s research shows that training health care providers and professional staff to communicate more effectively can reduce the risk of medical error and malpractice, increase patient satisfaction, and improve medical outcomes.
Since he joined UMass Medical School in 1978, Dr. Quirk has been involved in numerous clinically-related research projects in the areas of HIV/AIDS, physicians’ caring attitudes, MRI and anxiety, smoking cessation, and lifestyle change. In addition to consulting with outside medical schools and organizations regarding faculty development and medical education, he has conducted many investigations at UMass Medical School — in areas such as teaching and learning in medical school, learning styles among medical students and residents, student evaluation, faculty development, physician communication skills, and patient education.
Dr. Quirk is the 2006 recipient of the Excellence in Education Award from the Society of Teachers of Family Medicine. His most recent book is Intuition and Metacognition in Medical Education: Keys to Developing Expertise.
Dr. Quirk is Associate Chair in the Department of Family Medicine and Community Health at UMass Medical School. He holds a doctoral degree in education from Clark University, as well as a master’s degree in education from Boston College and a bachelor’s degree from Bates College.