Communicating with Patients Video Vignettes


 

Provider-Patient Interaction

Time: 5 seconds

Patient: I have a coupon for this new sleeping medicine. Can you please sign it so I can get samples?


Provider-Patient Interaction

 

Time: 5 seconds

 Patient: The pharmacy filled my prescription with a generic. I just don’t feel like it’s working as well.


Provider-Patient Interaction

 

Time: 5 seconds

Patient: I’ve been looking up my symptoms online and have a few ideas I want to talk about with you.


LEARN Model: Listen

 

Time: 20 seconds

This video demonstrates Listen as part of the LEARN model.


LEARN Model: Explain and Acknowledge

 

Time: 56 seconds

This video demonstrates Explain and Acknowledge as part of the LEARN model.


LEARN Model: Recommend and Negotiate

 

Time: 1 minute, 15 seconds

This video demonstrates Recommend and Negotiate as part of the LEARN model.


Negative Assertion

 

Time: 51 seconds

This video demonstrates an example of Negative Assertion.


Negative Inquiry

 

Time: 28 seconds

This video demonstrates an example of Negative Inquiry.


Fogging

 

Time: 35 seconds

This video demonstrates an example of Fogging.


Repetition

 

Time: 1 minute, 15 seconds

 This video demonstrates an example of Repetition.

Mailing Address
Meyers Primary Care Institute
630 Plantation Street
Worcester, MA 01605

Location
425 North Lake Ave
Worcester, MA 01605
Tel: 508-791-7392
Fax: 508-595-2200