11/5/2012 - Update to Class of 2015 Macs

It is imperative that students in the Class of 2015 update the theft-recovery software in their Mac laptops.

Please click here for access to Installation Packages and Instructions.

UMMS Help Desk Support

The UMass Medical School Customer Service Help Desk is available Monday through Friday, 7:00 am - 6:00 pm.  Please bring your questions regarding the Student Laptop Program to the UMMS Help Desk.

Contact Info
508-856-8643
umwhelpdesk@umassmed.edu

You may also visit us in person at S1-311.

24/7 Help Desk Support

Technical assistance for Bb Learn is available 24 hours a day, 7 days a week. Self Help and Contact information for assistance with troubleshooting can be found at http://umw.echelp.org.